Service Writer

Service Advisor Opportunity

Are you tired of working in a dirty, dark shop? Are you ready to become a legend in your shop and in the industry? Look no further; this is the career you were looking for when you started this journey! If nothing else, read on and see if we can't entice you!

Whether you are an Angel fan, Dodger fan, Rams fan, Charger fan (we are holding out hope that there is at least one Charger Fan out there), or just a fan of fine bourbon and quality living, then our dealership is the place for you. Our Advisor have houses with yards, and big garages to store all of the things they need for their time off: boats, cars, motorcycles, side by sides, jet skis, and anything else that goes fast.

Tom Bell Chevrolet of Redlands is striving to be the top Chevrolet dealer in the Inland Empire and their fabulous, state-of-the-art facility has them well on their way. We need a good Advisor, like YOU, to join our team. These are rare openings because our Advisors LOVE to work with us until they retire!! This an opportunity to become a part of something truly SPECIAL.

If it's time for you to make a change, we are ready for you. It's the kind of work environment you have to see to believe! We will make the transition easier than you could ever imagine.

This family-owned business CARES about its employees and it shows!

What We Offer

• Medical, Dental & Vision Insurance
• 401K Plan + Match
• Paid time off and vacation
• Aflac Insurance
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Health and wellness
• Discounts on products and services

Responsibilities

• Meet with customers and determine their needs for repair and/or service of their vehicle issues
• Increase customer satisfaction by building customer relations
• Maintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations
• Monitor the progress of each vehicle throughout the day, and update customers frequently
• Increase profitability by maximizing sales & executing retail promotions
• Oversee technicians working on customers' vehicles, including their time management/efficiency, parts ordering, job completion times
• Oversee and participate in quality control
• Participate in the development and documentation of standard operating procedures as appropriate

Qualifications

• Ability to concentrate and accomplish tasks despite interruptions
• Multitasking skills
• High school diploma or equivalent
• Valid commercial driver's license & clean driving record
• Accredited training in service advisor skills, customer satisfaction and quality control
• Automotive service advisor experience
• Proficient use of computers/business machines

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.