Bartender

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Full Time Service Worker Westwood Country Club of Austin, Austin, TX, US

JOB DESCRIPTION

Reports to: Beverage Operations Manager; Director of Food & Beverage

Supervisors: Not a supervisory position

Position Summary

The Bartender is responsible for preparing and serving alcoholic and non-alcoholic beverages to guests in a timely, professional, and friendly manner. This role requires that all beverages are prepared accurately and according to established standards while delivering exceptional customer service. Maintaining a clean, organized, and well stocked bar area.

Position Characteristics

Bar staffmust excel in a fast-paced environment and have a positive attitude while providing exceptional service. Must have strong communication skills and present a friendly and upbeat attitude. Be able to think through problems and/or unexpected situations; multi-task and be able to act quickly while retaining a calm, professional demeanor. Knowledgeable of drink preparation, wine service, and both food and beverage menus.Must have a good sense of time management and organization, take pride in their appearance, provide excellent drink service and presentation. Ability to anticipate guest needs.

Essential Job Functions

*including but not limited to*

Guest Interaction

• Provide a polished, attentive, and knowledgeable service to guests seated at the bar.
• Engage with guests at the bar to create a welcoming and enjoyable atmosphere, ensuring their needs are met promptly and courteously
• Engage guests through thoughtful, suggestive selling of cocktails and wine.
• Make informed beverage recommendations based on guest preference, menu selections, and occasion.
• Responsibly serve alcohol and have awareness of guest’s state of intoxication

Drink Preparation & Service

• Prepare classic, craft, and signature cocktails with consistency, precision, and proper presentation.
• Maintain a working knowledge of the restaurant’s wine program and confidently guide guests towards appropriate selections.
• Ensure all beverages are made and served quickly and accurately, while maintaining high standards of quality, presentation, and taste.
• Maintain a clean, organized, and stocked bar area, including glassware, garnishes, and drink ingredients.

Bar Maintenance & Cleanliness

• Ensure that the bar area, including countertops, floors, and bar tools, is kept clean and organized at all times.
• Regularly clean glassware, utensils, and bar equipment, maintaining hygiene and safety standards.
• Maintain sanitation standards for all bar equipment, including shakers, coolers, and bar sinks, in accordance with health and safety regulations.
• Maintain a clean, organized, and stocked bar area, including glassware, garnishes, and drink ingredients.
• Work with other bartenders, servers, and kitchen staff to ensure smooth and efficient service throughout the shift.
• Assist in setting up the bar before opening and closing the bar at the end of the shift, ensuring that all equipment is properly stored and cleaned.
• Help train new bartenders and barbacks by sharing knowledge of drink recipes, service techniques, and bar procedures.

Additional Responsibilities and Job Requirements

• Contribute to a warm, professional, and welcoming atmosphere for both guests and fellow team members.
• In-depth knowledge of cocktail recipes, wine, beer, tools and techniques.
• Strong multitasking abilities and the ability to work efficiently under pressure.
• Ability to work both independently and as part of a team
• Ability to remember drink orders, guest preferences, and keep track of tabs in a high-volume environment

Preferred Education and/or Experience

Previous experience as a bartender or in a similar role withing the hospitality or service industry (high-touch hospitality environments strongly preferred). Knowledge of beer, wine, and spirits, and be familiar with standard drink recipes.

Appearance and Grooming

All employees are required to follow the procedures set forth by the associate handbook regarding proper workplace appearance. Employees must adhere to their department’s specific uniform requirements.

Language Skills

Ability to speak clearly and concisely to maintain proper, effective communication with members and staff.

Reasoning Abilities

Be able to problem-solve, possess basic mathematical skills, and be flexible. Establish and uphold effective working relationships with others. Work quickly and accurately, both independently and as a part of a team. Exercise good judgment, multi-task, and understand and follow instruction.

Physical Demands

This position involves (on a regular basis) standing, walking, kneeling/squatting, bending/stooping, pushing/pulling, twisting, reaching, climbing stairs/ladders, and lifting at least 50 pounds.

The noise level in the workplace is usually moderate, characteristic of fine dining restaurants or country clubs. The work environment is comparable to other food service industries and restaurant environments but may include atypical or extraordinary conditions.

Limitations and Disclaimer

The above job description is meant to describe the general nature and level of work expected to be performed for this role at Westwood Country Club. It is not intended to be an exhaustive list of all responsibilities, duties and skills required for this position. All job requirements are subject to possible modifications and will be reasonably accommodated for individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of other employees. This job description does not state or imply that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow other job-related instruction and perform other job-related duties when requested by their supervisor, a compliance rule for federal and state positions. Listed requirements are representative of the necessary skills and abilities to perform this job successfully. Employees must possess these essential abilities to perform the assigned position proficiently. Continued employment remains on an “at-will” basis.