Sr. Business Systems Analyst

Neos is seeking a Sr. Business Systems Analyst for a long-term contract role for our client.

Work Arrangement: Full-time onsite for the first month. After the first month, a hybrid schedule of 3 days onsite and 2 days remote will be assessed by client.

No calls, no emails, please respond directly to the "apply" link with your resume and contact details.

POSITION SUMMARY

The Texas Commission on Environmental Quality (TCEQ) is seeking a Senior Business Systems Analyst to maintain current agency applications and support project planning, requirements gathering, project documentation, testing, and test coordination for new applications. Working closely with TCEQ Information Resources Division (IRD) and user staff, this role serves as the bridge between business stakeholders and technical teams, translating business needs into clear requirements, prototypes, test scenarios, and training materials. The analyst brings advanced analytical judgment, leads Joint Application Development (JAD) sessions, and helps ensure delivered solutions are accessible, standards-compliant, and aligned with project goals.

KEY RESPONSIBILITIES

Requirements Gathering & Documentation

Work with TCEQ IRD and user staff to obtain and document business needs and requirements for new systems and enhancements to existing systems.

Develop Business Requirements Documents (BRDs) and Software Requirements Specifications (SRSs), and translate them into user stories, tasks, and acceptance criteria.

Plan and lead Joint Application Development (JAD) meetings and support project planning and analysis of existing functionality.

Business Process Analysis & Enterprise Analysis

Perform enterprise analysis, including documentation and assessment of current business conditions; identify gaps and develop plans to achieve desired conditions.

Develop detailed flowcharts and models mapping "as-is" and "to-be" processes, and incorporate modifications from design reviews, prototype evaluations, and assessment testing.

Validate design documents against documented requirements.

Prototyping, Design Validation & Accessibility

Collaborate with developers to create wireframes and mockups that confirm the visual design meets stakeholder expectations.

Present prototypes to end-user audiences to demonstrate screen content, dialog, and usability, and incorporate user-requested changes as directed by technical leaders and the project manager.

Support implementation of applications in complex environments using an iterative prototype-user evaluation life cycle, including releases to select external users over the Internet to verify functionality and usability.

Verify accessibility for people with disabilities, including users of screen readers such as JAWS and NVDA, and review program modules for compliance with TCEQ, DIR, and World Wide Web Consortium (W3C) specifications and standards.

Testing, Change Management & Data Migration

Develop and maintain test plans, test cases, and scenarios based on requirements and testing traceability; coordinate and/or participate in user acceptance testing (UAT) and support end users to confirm the solution solves the business problem before go-live.

Review and update reported errors and defects.

Monitor changes to project artifacts (requirements, design documents, code, test plans/scenarios, and data migration plans) according to documented change management processes.

Analyze the impact of new requirements on the project timeline to help manage scope creep and keep changes aligned with project goals.

Develop and document data migration plans, validate them with users, assist programmers during migration, and verify the results.

Training, Documentation & Stakeholder Collaboration

Develop or assist with user manuals, process guides, and training materials, and lead training sessions so staff can adopt new software successfully.

Act as a translator between the business and IT: explain technical constraints to executives and provide business context to developers to prevent misunderstandings.

Address questions and resolve problems related to software applications, and provide technical assistance on new or updated applications.

Produce project documentation deliverables as defined by the TCEQ Process Asset Library.

REQUIRED SKILLS & QUALIFICATIONS

Education

- Advanced degree (with at least five years of consulting experience), OR a bachelor's degree (with at least eight years of consulting experience).

Experience

Minimum of five (5) years of consulting experience with an advanced degree, or eight (8) years with a bachelor's degree, plus expertise in complex systems.

Minimum of five (5) years of project management and business analysis experience.

Demonstrated ability to lead, manage, plan, and direct the work of business systems analysis personnel.

Technical Skills

Developing BRDs and SRSs; writing user stories, tasks, and acceptance criteria.

Creating wireframes, mockups, and prototypes, and presenting them to varied end-user audiences.

Process modeling and flowcharting of "as-is" and "to-be" workflows.

Preparing test cases and scenarios; supporting and coordinating UAT.

Working knowledge of accessibility testing for assistive technologies (JAWS, NVDA) and of TCEQ, DIR, and W3C standards.

Knowledge of IT industry trends and directions, architectural concepts, principles, and tools (infrastructure, information, applications, organizational structure), and familiarity with information architecture and information management methodologies.

Experience with iterative prototype-user evaluation life cycles in complex environments.

Soft Skills

Extremely high level of sound logic and analytical ability for problems that are unusual and difficult.

Highly developed oral and written communication skills; able to work with people of all technical levels in a team environment.

Very high level of interpersonal skills; able to work effectively with others, motivate team members, and elicit work output.

Ability to translate between business and technical audiences and to explain abstract concepts and terms.

Agreement to adhere to all TCEQ policies, procedures, and management directives.

PREFERRED QUALIFICATIONS

Five (5) years of full-time experience in business systems analysis.

Five (5) years of full-time experience in quality analysis/assurance.

Experience with data modeling, entity relationship diagrams, SQL, and web page user interface design.

Knowledge of database concepts such as referential integrity and data normalization, and of database structures generally.

Conceptual understanding of IT systems, project methodologies, and software development methodologies sufficient to collaborate effectively with developers.

Skill in preparing technical documents of varying complexity for technical and non-technical audiences.

Skill in working with data automation standards and systems administration technologies.

Skill in analyzing and interpreting agency organizations, business practices, policies, and procedures.

Ability to coordinate and evaluate the work of others.

Knowledge of the limitations and capabilities of computer systems and their integration with end-user business processes.

Familiarity with the TCEQ Process Asset Library and required project documentation deliverables.

Training in college-level computer systems; MBA or equivalent training.

Project Management certification (e.g., PMP).

#DICE

#LI-CK