Class a Lead Support Driver - Requisition 4105

About Company:

Denali is the leading organic recycling company on a mission to unlock the power of unused food and organics, transforming them into resources to feed, fuel, and replenish the earth. Our work is essential to keeping water clean, reducing the need for new landfill capacity, building soil fertility, helping farmers build resilience, and reducing society’s reliance on fossil fuels. Denali provides meaningful and measurable change for any business that handles food, creating value with our scalable solutions across the nation. Our services and products touch thousands of acres and millions of tons of organic material, and nearly every person who purchases and consumes food in the U.S. Apply to join our team today!

Location: Albuquerque, NM
Operational Support Office: Goodyear, AZ
Position Type: Full-Time | Salaried
Travel: Frequent multi-state travel required

CLASS A CDL REQUIRED

Candidates must possess a valid Class A Commercial Driver’s License and be able to travel throughout Arizona, New Mexico, and Nevada. This position requires covering routes for one to two weeks at a time—or longer—depending on operational needs.

Compensation and Perks

• Competitive weekly pay
• $1,000 annual retention bonus

PEAKS Safety Program

• Quarterly regional raffle: $1,000 prize per region
• Annual regional raffle: $5,000 prizes for four winners
• Annual Apex winner: $10,000 prize

Position Summary

The Class A Lead Support Driver serves as the Area Manager’s primary operational partner and second-in-command. This position provides frontline leadership and daily support to drivers while helping ensure safe, efficient, and uninterrupted service operations.

The Lead Support Driver must be prepared to travel throughout Arizona, New Mexico, and Nevada to cover routes when drivers are absent, on vacation, or when additional operational support is required. Route coverage assignments may last one to two weeks at a time depending on business needs.

When not covering routes, the Lead Support Driver will support daily operations as assigned by the Area Manager, operating primarily from the Goodyear, Arizona office. Responsibilities may include supporting utility drivers, resolving service issues, coordinating route coverage, training and retraining drivers, managing service cases, assisting with fleet needs, and completing office-based operational assignments.

This position leads by example in the field, reinforces company standards, and serves as an important communication link between drivers, dispatch, management, and other departments.

Essential Duties and Responsibilities

• Serve as the Area Manager’s second-in-command by supporting daily operations and managing assigned activities in the manager’s absence.
• Travel throughout Arizona, New Mexico, and Nevada to cover routes as operational needs arise.
• Cover routes for one to two weeks at a time, or longer when necessary, due to vacations, call-offs, vacancies, or other coverage needs.
• Safely operate Class A commercial vehicles and all required route equipment.
• Support daily operations from the Goodyear, Arizona office when not assigned to route coverage.
• Provide direct support to CDL drivers, including route assistance, operational troubleshooting, and ensuring service completion.
• Support utility drivers and other field personnel as assigned by the Area Manager.
• Resolve service cases promptly, including customer complaints, missed services, and operational disruptions.
• Schedule, track, document, and close service cases accurately and within established timelines.
• Train and retrain drivers on safety procedures, equipment operation, customer-service expectations, and company standards.
• Assist with onboarding and field training for newly hired drivers.
• Coordinate route coverage and assist with daily and long-term route planning.
• Work closely with the Logistics Manager and Area Manager to improve routing and operational efficiency.
• Monitor daily operations to ensure safety, compliance, productivity, and service standards are met.
• Reinforce company policies and provide coaching and performance feedback to drivers.
• Assist with investigations involving service failures, safety concerns, or operational issues and recommend corrective actions.
• Identify vehicle and equipment maintenance needs and coordinate repairs, preventive maintenance services, and annual inspections.
• Maintain clear and effective communication among drivers, dispatch, management, and other departments.
• Promote a culture of safety, accountability, teamwork, and customer service.
• Complete office-based operational tasks, including Excel reporting, billing, routing support, and work within Samsara and Roadnet.
• Support fleet-service activities involving electric pallet jacks, PTO systems, and related equipment.
• Perform additional operational duties as assigned by the Area Manager.

Required Qualifications

• Valid Class A Commercial Driver’s License required.
• Ability and willingness to travel frequently throughout Arizona, New Mexico, and Nevada.
• Ability to remain away from home for one to two weeks at a time, or longer when operationally necessary.
• Minimum of two to three years of commercial driving, transportation, logistics, or related operational experience.
• Acceptable motor vehicle record and ability to meet all company and DOT driving requirements.
• Knowledge of DOT regulations, vehicle inspections, and safe commercial-driving practices.
• Experience operating electric pallet jacks and PTO systems.
• Ability to work from the Goodyear, Arizona office when not covering routes.
• Ability to read, write, understand, and follow verbal and written instructions in English.
• Strong computer skills, including proficiency with Microsoft Office and Excel.
• Ability to work independently, make sound decisions, and provide leadership in the field.

Preferred Education and Experience

• Associate degree or higher, or an equivalent combination of education and demonstrated professional competency.
• Previous lead-driver, driver-trainer, dispatch, route-management, or transportation-operations experience.
• Experience training, coaching, and supporting CDL drivers.
• Truck-dispatching experience preferred.
• Experience using Samsara, Roadnet, CRM platforms, routing systems, or other transportation-management software.
• Experience resolving customer-service issues and managing service cases.
• Experience coordinating fleet maintenance, preventive maintenance, and annual vehicle inspections.

Core Competencies

• Strong leadership, problem-solving, and decision-making abilities
• Ability to lead, train, coach, and motivate drivers
• Excellent verbal and written communication skills
• Strong organizational and time-management skills
• Ability to respond effectively in fast-paced and changing environments
• Customer-focused mindset with a strong sense of urgency
• Ability to multitask and prioritize competing operational demands
• Manager-level proficiency in Microsoft Office, particularly Excel
• Working knowledge of routing systems, CRM tools, and transportation software
• Strong attention to detail, accountability, and follow-through
• Ability to maintain professional communication across departments

Work Environment

This position works in both office and field environments. The employee may be exposed to outdoor weather conditions, odors, traffic, warehouses, customer locations, and active operational sites.

The position requires frequent travel and the flexibility to adjust schedules, routes, and work locations based on operational needs.

Physical Demands

The employee is regularly required to sit, stand, walk, talk, hear, and use their hands and arms. The role may require climbing, bending, stooping, kneeling, reaching, and lifting.

The employee must be physically capable of performing commercial-driving duties, operating route equipment, and completing required vehicle inspections. Required vision abilities include close vision, distance vision, peripheral vision, and the ability to adjust focus.

Key Role Expectations

• Serve as a dependable field leader and operational problem-solver.
• Be the primary point of support for drivers.
• Maintain ownership of route execution, service completion, and issue resolution.
• Safely and effectively cover routes throughout Arizona, New Mexico, and Nevada.
• Support and reinforce the Area Manager’s priorities and expectations.
• Maintain flexibility to travel and remain away from home based on route-coverage needs.
• Lead by example in safety, accountability, customer service, and teamwork.

What we offer:

• Mission-driven work in a rapidly growing sustainability company
• Opportunities for professional growth and learning
• Collaborative, values-driven team culture
• Competitive salary and benefits

Why You’ll Love Working at Denali- Benefits & Perks

At Denali, the work we do begins and ends with you – our employees. That's why we strive to ELEVATE you to be your best, both at work and at home. Our benefits aren’t just about compensation; they’re part of a broader commitment to helping you thrive in all aspects of life. Here’s how we live out our values every day:

• E – Employee: At Denali, we believe in offering competitive compensation packages that include not only great benefits but also a strong focus on safety, flexibility, and rewards and recognition. You are the backbone of our success, and we make sure you’re valued every step of the way.
• L – Learning: We’re committed to your growth and development. Our Ascend Employee Development Program and access to over 6,000 professional courses via our Learning Management System empower you to climb higher in your career – all at no cost to you.
• E – Environment: Our employees deserve a clean Earth. We’re dedicated to doing our part in keeping waste out of landfills, so you can be proud of the work we do together to make a positive environmental impact.
• V – Valued: At Denali, we take pride in creating a culture of care. With resources that support your well-being, volunteerism opportunities, and a commitment to safe working conditions and inclusivity, you’ll always feel like you belong here.
• A – Advancement: We believe in succession planning and providing opportunities for advancement. We want you to grow, and we’ll be right there with you, supporting your career every step of the way.
• T – Together: We’re stronger when we work together. At Denali, you’ll have opportunities to give and receive support not just within the workplace, but within our broader community. Our team is united, and we celebrate the value of working and succeeding as one.
• E – Employees: You are the heart of Denali. We believe our employees deserve the very best. This is why we offer an array of benefits that support your overall well-being, from health coverage to work-life balance, because when you succeed, we all succeed.

Our Benefits Package Includes:

• Comprehensive Medical: Our self-insured medical plans are designed with your health in mind, offering competitive options including copay and HSA plans so you can choose what best suit your health needs.
• Dental & Vision: Keep your smile bright and your vision clear with full coverage for you and your family.
• Generous 401(k) Match: We’re here for your long-term future – we offer a generous 401(k) match of up to 4%, helping you build the foundation for tomorrow.
• Company-Paid Disability & Life Insurance: We’ve got you covered with company-paid Long-Term and Short-Term Disability, as well as AD&D and Life Insurance, giving you peace of mind knowing you’re protected.
• Voluntary Life for Employees & Family: Customize additional coverage for you and your loved ones with our voluntary life insurance options.
• Health Savings Plan: Save on medical expenses with a Health Savings Plan designed for your needs.
• Paid Time Off (PTO) & Sick Time: We value your well-being. Take time for yourself, your family, and personal matters with generous PTO and Sick Time, including family leave.
• 9 Paid Holidays: Enjoy a well-rounded work-life balance with 9 paid holidays throughout the year.
• Paid Weekly: We believe in rewarding hard work consistently, which is why we offer weekly pay so you can stay on top of your financial goals.
• Professional Development: Ascend in your career with free access to thousands of courses that allow you to grow and develop professionally.
• Employee Assistance Program: Life can be challenging at times, and we’re here to support you with our confidential Employee Assistance Program that offers counseling and resources for a variety of personal and professional needs.
• Wellness Program: At Denali, we believe that well-being goes beyond health coverage. Our Wellness Program offers resources to keep you mentally, physically, and emotionally balanced as you climb higher in both life and career.

We want you to feel valued, supported, and equipped for success – because when you thrive, we all thrive. So, come for benefits. Stay for the culture. We can’t wait to see you reach new heights with us at Denali.

Apply to join our team today!

Equal Employment Opportunity Policy: It is the policy of the Company to provide equal employment opportunities for all employees. Accordingly, the Company will not engage in any form of employment discrimination based on race, color, national origin, gender, religion, age, disability, veteran or military status, genetic information, or any other legally protected status. The Company hereby affirms its desire to maintain a work environment for all employees that is free from all forms of unlawful employment discrimination.

Compensation details: 72800-80000 Yearly Salary

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