Manufacturing, Operations Director

At Jabil (NYSE: JBL) we are proud to be a trusted partner for the worlds top brands offering comprehensive engineering supply chain and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Jabil Inc. is seeking a proven Operations Director to lead site operations and drive excellence across Safety Quality Delivery Cost and People. With oversight of Manufacturing Quality Safety Test Engineering and Facilities this leader will set operational strategy develop high-performing teams and ensure the organization has the capability and capacity to meet evolving customer demand. The Operations Director will also serve as a senior partner to Business Unit leadership and customers driving continuous improvement and delivering sustainable operational results in a complex high-mix high-volume manufacturing environment.

What will you do

Leadership and Organization

• Lead the Operations Manager and all functional managers as direct reports with a single point of accountability for Site performance across all shifts (24/7 operations).
• Design and adjust the Site organization to support growth ramps and long-term site stability.
• Hire develop and retain senior leaders. Work with Talent Acquisition on capability requirements and selection criteria for management roles.
• Coach leaders on decision-making performance management and accountability.
• Align manufacturing and the functions on shared priorities and resolve conflicts between them.

Talent Development and Succession

• Own succession planning and bench strength for critical leadership roles across the Site.
• Track turnover engagement and organizational health and put retention and development plans in place.
• Make sure leadership development training and standard work are in place and working.
• Build a culture of ownership accountability continuous improvement and operational excellence.

Performance Management and Execution

• Set site goals tied to Business Unit and Sr Leadership and cascade them through the organization.
• Own the Site operating system: KPIs dashboards and tiered accountability reviews from the floor to site leadership.
• Give timely direct feedback to leaders based on performance data and what you see on the floor.
• Make sure performance evaluations across the organization are accurate fair and on time.
• Lead the site through ramps escalations and disruptions while keeping focus and discipline.

Business Strategy and Customer Alignment

• Turn corporate and Business Unit strategy into executable site plans.
• Align manufacturing test and support capacity with customer requirements demand forecasts and financial targets.
• Represent the Site with customers in business reviews audits and escalations.
• Update Business Unit and senior leadership regularly on performance risks and improvement initiatives.

Financial and Resource Management

• Own the Site cost drivers (labor overhead and capital) and drive cost reduction and productivity improvements.
• Approve and manage headcount plans capacity models and capital investments with Finance.
• Make sure corrective actions are in place and tracked when cost productivity or delivery targets are missed.

Technical and Operational Excellence

• Drive continuous improvement through data analysis KPI management and structured problem-solving (QRQC RCA Kaizen).
• Make sure standard work procedures and work instructions are effective current and followed in every function.
• Work with Engineering Quality and Test to improve process capability yield and customer satisfaction.
• Promote best practices and share learnings with other Jabil sites.
• Own Site compliance with Jabil policies including Safety Quality Security and Confidentiality as well as regulatory and customer audits.
• Set the tone for a strong safety culture and make sure all health and safety requirements are followed.

How will you get here

• Bachelors degree or equivalent combination of education and experience. Advanced degree preferred.
• 8-15 years of manufacturing or operations experience including at least 7 years in a senior leadership role managing managers and multiple functions.
• Hands-on leader who leads from the front and drives culture and change.
• Experience in a complex matrixed fast-paced manufacturing environment (EMS preferred) including site ramps or large-scale growth.
• Ability to influence customers executives and peers at all levels.
• Strong safety mindset and a record of building a safety culture.
• Working knowledge of operational metrics labor and capacity planning financial management and continuous improvement tools.
• Proficiency with Workday SAP (ERP/MES) and Microsoft Office.
• Willingness to be on the floor and flex across shifts as the business requires.

BENEFITS PACKAGE WITH JABIL:

• Competitive base salary
• Short Term Incentive Plan
• Medical Dental Prescription Drug and Vision Insurance with HRA and HSA options
• 401K match
• Employee Stock Purchase Plan
• Paid Time Off
• Tuition Reimbursement
• Life AD&DJBL TA - Job Requisition Process Status and Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Pet Insurance
• Adoption Assistance
• Annual Merit Increases
• Community Volunteer Opportunity

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number birth certificate financial institution drivers license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft contact the Federal Bureau of Investigations internet crime hotline () the Federal Trade Commission identity theft hotline () and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil including its subsidiaries is an equal opportunity employer and considers qualified applicants for employment without regard to race color religion national origin sex sexual orientation gender identity age disability genetic information veteran status or any other characteristic protected by law.

Accessibility Accommodation

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Required Experience:

Director