Assistant Store Manager

Assistant Store ManagerAre you a natural leader who thrives in a fast-paced retail environment? Do you have a passion for coaching teams, driving sales, and creating an exceptional customer experience? If so, we are looking for you!At Spectrum, we believe that every customer interaction is an opportunity to create meaningful connections and deliver exceptional service. As an Assistant Store Manager, you play a critical role in bringing this vision to life. You will lead by example, fostering a high-performance sales culture while ensuring every customer leaves with the right products and an outstanding experience. By coaching and empowering your team, you will drive sales, build customer loyalty, and contribute to the overall success of the store.ResponsibilitiesLead & Inspire – Support and motivate your team to achieve sales goals, deliver exceptional customer service, and create a positive, high-energy work environment.Drive Sales & Retention – Coach employees to build strong customer relationships, resolve escalations, and recommend the best solutions to retain and upgrade customers.Develop your Team – Recruit, train, and mentor team members, helping them grow their skills and succeed in a fast-paced, goal-driven environment.Ensure Operational Excellence – Manage daily store operations, including staffing, scheduling, and compliance with company policies to maintain efficiency and productivity.Create an Exceptional Customer Experience – Maintain a welcoming, well-organized store that reflects Spectrum's brand and ensures customers receive top-tier service.Manage Inventory & Compliance – Oversee inventory control, enforce company policies, and complete audits to minimize losses and keep the store running smoothly.Working ConditionsYou will work in a vibrant, fast-paced retail environment with moderate noise levels, representing Spectrum's brand in a professional uniform. The role is physically demanding, requiring you to lift up to 35 lbs and stand for extended periods of time.QualificationsRequired Skills/Abilities & KnowledgeAbility to read, write and speak the English language to communicate with employees and customers in person, on the phone, and by written communication in a clear, straightforward and professional mannerSignificant time working retail store environmentProven ability to lead others and motivate them to succeed in a goal and incentive-based work environmentDetail oriented and a good problem solverHigh comfort level with personal technology, such as mobile devices and personal video platformsKnowledge and ability to use computer and software applicationsAbility to prioritize, organize, manage multiple tasks/projects and handle change effectivelyWork scheduled overtime as neededRequired EducationHigh School Diploma or equivalentRequired Related Work Experience2-3 years Sales/Customer Service experiencePreferred QualificationsExperience: 1+ year Management experience; 2-3 years Telecommunications/wireless experienceTech Knowledge: Familiarity with the latest technology and devices.Travel: Willingness to travel to other locations as business needs dictate.Education: Bachelor's Degree or equivalent work experience.Sales Training: Certifications in sales training are a plus.