Retail Sales Representative

Retail Sales RepresentativeWe are looking for a qualified retail sales representative to provide our customers with outstanding service and make sure all their needs are met. A good job candidate is a person with strong communication skills who knows how to delight customers and make them feel welcome and respected. A positive and friendly attitude is a must, as well as the ability to efficiently and effectively handle potential customer complaints and refunds. A good retail sales representative must ensure that every customer leaves our store satisfied and wants to come back again. A qualified candidate must also have excellent product knowledge, and ensure the selling floor is always fully stocked and organized.Responsibilities of a Retail Sales Representative:Greeting customersHelping customers find what they are looking forIntroducing customers to new productsInforming customers about sales, discounts, and promotionsUpselling and cross-selling products when appropriateAnswering questions about products or servicesStocking and organizing product racksHandling returnsCoordinating with team members for outstanding customer serviceRetail Sales Representative Job Requirements:High school degree or equivalentBS degree in marketing or related field is a plusExperience as a retail sales representative or similar role is a plusFamiliarity with visual merchandisingAbility to stock and restock shelvesStrong communication skillsExcellent problem-solving skillsGood organization skillsPositive and friendly attitudeAbility to successfully work in a teamCompany IntroductionWe are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.Notice to Applicant about this Employer: You are applying for a job with an independently owned and operated cooperative member of Ace Hardware Corporation, who owns and operates this Ace Hardware retail store location. Ace Hardware Corporation is not the employer for this position. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, does not control interviews and/or hiring decisions, and has no control over or responsibility for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.