IT Systems Engineer

Position Summary

We are seeking a skilled and motivated IT Systems Engineer to join our technology team. The ideal candidate will be responsible for designing, implementing, maintaining, and optimizing enterprise IT infrastructure and systems. This role requires strong technical expertise, problem-solving abilities, and a commitment to ensuring the reliability, security, and performance of business-critical systems.

Key Responsibilities

• Design, implement, and support server, network, and cloud infrastructure environments.
• Monitor system performance, availability, and security to ensure optimal operation.
• Install, configure, and maintain Windows and/or Linux operating systems.
• Manage Active Directory, DNS, DHCP, Group Policy, and identity management solutions.
• Support virtualization technologies such as VMware, Hyper-V, or similar platforms.
• Administer cloud services including Microsoft Azure, AWS, or Google Cloud Platform.
• Develop and maintain system documentation, procedures, and technical standards.
• Troubleshoot and resolve complex infrastructure and systems issues.
• Implement backup, disaster recovery, and business continuity strategies.
• Collaborate with cybersecurity teams to ensure compliance with security best practices.
• Participate in infrastructure upgrades, migrations, and technology projects.
• Provide technical guidance and support to IT staff and end users as needed.
• Maintain system patches, software updates, and vulnerability remediation efforts.

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent work experience.
• 3+ years of experience in systems administration, systems engineering, or infrastructure support.
• Strong knowledge of Windows Server and/or Linux environments.
• Experience with virtualization technologies such as VMware or Hyper-V.
• Understanding of networking concepts including TCP/IP, routing, switching, DNS, and firewalls.
• Experience supporting cloud-based infrastructure and services.
• Familiarity with backup, recovery, and high-availability solutions.
• Strong analytical and troubleshooting skills.
• Excellent verbal and written communication skills.

Preferred Qualifications

• Certifications such as Microsoft Certified: Azure Administrator, Microsoft Certified: Windows Server Hybrid Administrator, VMware VCP, AWS Certified Solutions Architect, CompTIA Server+, or similar.
• Experience with automation and scripting tools such as PowerShell, Python, or Bash.
• Familiarity with Infrastructure as Code (IaC) tools such as Terraform or Ansible.
• Experience supporting enterprise security frameworks and compliance requirements.
• Knowledge of monitoring and logging platforms.

Key Competencies

• Problem-solving and critical thinking
• Attention to detail
• Customer service orientation
• Project management and prioritization
• Collaboration and teamwork
• Adaptability and continuous learning

System One, and its subsidiaries including Joulé, ALTA IT Services, TeamPeople, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.