Telecommunications Specialist III

Benefits:

• 401(k)
• 401(k) matching
• Company parties
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance
• Vision insurance
• Wellness resources

Role: Telecommunications Specialist III

About Rigil Rigil is an award-winning, woman-owned, small business that specializes in technology consulting, strategy consulting and product development. We value teamwork and strive to build strong leaders.

Location: 6500 S MacArthur Blvd Oklahoma City, OK
Job Type: Full Time

Job Description:

• Performs onsite, in person, walk-throughs of work areas to determine if additional resources or requirements are needed to fulfill customer experience.
• Manages and updates local work order tracking system, briefs Federal Staff on an Ad hoc basis about project concerns.
• Provides weekly activity reports on overall work performed.
• Resolves customer complaints and escalations.
• Evaluates, analyzes, develops or improves communication systems, procedures and requirements as outlined in the statement of work.
• Coordinates the installation of telephone and network positions.
• Works on inside and outside Telecom and Network infrastructure cable plant.
• Assists all Telecommunications Mechanics as requested.
• Installs, removes, maintains, modifies, troubleshoots and repairs voice and/or non-voice. communications systems including paging, alarm, analog and digital communications equipment
• Runs cables, installs connectors, etc. associated with telecommunications equipment for voice and non-voice circuits.

Minimum Qualifications:

• Must be a high school graduate or equivalent
• Must have at least five years' experience in pulling wire cable to termination point, for installation of network positions, telephones, switches, etc.
• Four years' experience handling customer calls and interactions
• Experience at MMAC/FAA is preferred

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Rigil Corporation

About Rigil

We believe in a simple yet powerful idea: there's always a better way. A better way to innovate, build solutions, and serve those who support our nation. Since 2005, we've led with our vision to make life better through cutting-edge technology that lasts. Today, we design and deliver meaningful solutions for federal agencies, combining proven expertise with emerging tech. Our approach is responsible and forward-thinking. We integrate artificial intelligence (AI) and machine learning (ML) into our products and processes with care, ensuring transparency, security, and ethical use. Every solution we create is built to empower missions, enhance efficiency, and stand the test of time. Better tech is more than just innovation. It's trust. It's impact. It's sustainable.


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