Customer Service Representative

Customer Service Representative

LHH is currently seeking a Customer Service Representative with 2 or more years of experience for a full-time job at an exciting technology company in West Los Angeles, CA. This is a contract-to-hire role that offers the opportunity to work with a growing and dynamic organization within the technology sector.

This role entails providing complete customer service support to external clients and customers while adhering to company processes and policies. Our ideal candidate has the ability to stay organized in a fast-paced environment and communicate clearly as they will play a major part in the success of the office. If you are looking for a new and exciting place to work apply online today!

Responsibilities:

• Receiving a high volume of incoming phone calls
• Assisting with processing orders, preparing correspondence, and fulfilling customer needs to ensure customer satisfaction.
• Interacting with customers to provide information in response to inquiries about accounts, products, and services.
• Making outbound phone calls
• Perform other tasks and functions as assigned to provide support to other team members and internal departments

Qualifications:

• Experience working within a customer service or call center environment preferred
• High school diploma
• Ability to work independently and as part of a team
• Personable, proactive, and able to work in a fast-paced environment

Skills:

• Strong attention to detail
• Ability to effectively multitask
• Proficient with Microsoft Office Suite - mainly Word, Excel and Outlook

Experience:

2 4 years of recent Customer Service experience

Work Hours:

8:00am 5:00pm, 40 hours per week

Pursuant to the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records.

Equal Opportunity Employer/Veterans/Disabled