Live/Virtual Event AV Technician

Job Description

Job Description

Looking for a career that challenges you, fosters growth, and recognizes your contributions—all while keeping things fun? At US HealthConnect (USH), we don’t just talk about our core values, we live them. With one of the industry’s highest employee retention rates, and a rapidly growing portfolio of healthcare clients and services, USH is a place where careers take root and thrive. As a leader in medical education, healthcare publishing, and pharmaceutical marketing services, we deliver relevant, practical information to healthcare professionals worldwide.

Avenue Live, a subsidiary of US HealthConnect is seeking qualified candidates for an Live/Virtual Event AV Technician to support live, hybrid, and virtual event production through the preparation, setup, operation, and troubleshooting of audiovisual equipment. The Live/Virtual Event AV Technician works closely with event production teams to ensure audio, video, lighting, and related technical systems are properly prepared, tested, installed, and operated to support successful event execution.

This is a full-time, in-person position based out of our Columbus, OH warehouse and is not eligible for remote work. Travel to event locations is a core part of the role and is expected to be approximately 30–50% of the time, including overnight and multi-day trips. Travel is primarily domestic, though occasional international travel may be required. When not traveling, you will work on site at the warehouse, where you will be a technical resource for equipment preparation, quality control, and deployment.

What a day in the life of a Live/Virtual Event AV Technician looks like:

• Prepare, scan, pack, and organize audiovisual equipment according to digital andhard-copypull sheets.
• Perform quality control (QC) checks on equipment prior to deployment to ensure proper functionality and event readiness.
• Set up, test,operate, and break down audio, video, lighting, and related event production equipment.
• Assistwith the installation and configuration of audiovisual systems for live, hybrid, and virtual events.
• Perform basic troubleshooting and resolve technical equipment issues before and during events.
• Identifydamaged, malfunctioning, or missing equipment and communicate issues to theappropriate teammembers.
• Maintain proper organization, handling, and storage of audiovisual equipment and accessories.
• Assistwith loading and unloading equipment for event deployment and return.
• Work collaboratively with technicians, production teams, and other event personnel to meet event requirements and timelines.
• Provide on-site technical support throughout event setup, execution, and breakdown as assigned.
• Maintain professionalism and composure while working in high-pressure, time-sensitive live event environments.
• Follow company procedures and safety standards when handling, installing,operating, and storing equipment.
• When not assigned to events,assistwith warehouse operations, including equipment preparation, QC, organization, inventory management, and general technical support.
• Stay current on audiovisual technology, equipment, and industry best practices.

What we expect from qualified candidates:

• Background or experience in audiovisual technology, technical theater, music/performing arts, event production, audio, video, lighting, or a related technical field.
• Basic understanding of electronics, networking, audiovisual systems, or other technical systems.
• Ability to set up andoperateaudio, video, lighting, and related event production equipment.
• Familiarity with virtual and hybrid event platforms and workflows, such as Zoom, Microsoft Teams,etc.andwith video switching and encoding tools such asvMixor OBS.
• Ability to travelapproximately 30–50% of the time, including overnight, weekend, and multi-day trips. Travel is primarily domestic, with occasional international travel.
• Ability to perform equipment QC and basic technical troubleshooting.
• Ability to read and understand digital and hard-copy equipment pull sheets.
• Highly organized with strong attention to detail and the ability to manage multiple priorities.
• Ability to work independently as well as collaboratively within a production team.
• Ability to perform effectively in fast-paced and high-pressure live event environments.
• Strong verbal communication and teamwork skills.
• Proactive, adaptable, and willing to learn new equipment, systems, and processes.
• Relevant industry certifications, such as AVIXA CTS, Dante Level 1–3, ETC, or manufacturer-specific training, are preferred but notrequired.

Physical requirements of the role:

• Regularly lift, carry, push, and pull equipment weighing up to 50 pounds, and team-lift heavier road cases.
• Stand, walk, bend, kneel, and work from ladders or lifts for extended periods.
• Load and unload equipment and move road cases across warehouse and venue floors.
• Work extended or non-standard shifts, including early mornings, evenings, and weekends, based on the event schedule.

What qualified candidates can expect:

Along with a competitive salary and benefits package, we offer a modern working environment that supports work/life balance. We value hard work and a positive, can-do attitude, and in return, we foster a fun, friendly, and team-oriented culture.

Interested? Please submit your resume and salary requirements. Submissions without salary requirements will not be considered. No phone calls please.

Salary will be determined based on experience, qualifications, and location. If required by applicable state or local laws, we will provide salary range information to candidates during the hiring process.

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