Eligibility Specialist

Supporting uninsured and underinsured individuals, the full-time hourly Eligibility Specialist will conduct assessments, guide patients through application processes for financial assistance programs, and ensure compliance with healthcare regulations in a fully remote environment. Key responsibilities Screen patients to assess financial assistance eligibility and provide guidance on available programs Facilitate the application process for programs such as Medicaid and Medicare, ensuring timely submission of accurate documentation Act as a liaison between patients, hospital staff, and government agencies to establish eligibility and resolve coverage issues Required qualifications High school diploma or GED At least 1 year of experience in a customer-facing role, preferably in healthcare or financial counseling Flexibility to provide support at nearby hospital locations as needed Strong organizational skills with the ability to handle multiple priorities Reliable internet connection and a secure workspace