Lead Guest Services Team Member
PILOT
Pilot Company - 801 NC Highway 211E - Responsibilities: Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions; Complete end-of-shift reports and close out procedures; Handle guest complaints and issues by following company processes and guidelines; resolve team member conflict; and communicate issues to management; Determine break schedules and team member placement during shift; Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee, etc.
Vacancy posted 2 days ago
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