Account Program Manager, Creative Operations - Corporate Merchandise

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world!The Account Program Manager for Creative Operations NVIDIA Gear Store & VIP Gifting Program at NVIDIA offers an outstanding opportunity to act as a strategic and operational partner to our in-house creative team and important collaborators. This role covers all aspects of managing projects, including merchandise development, creative deliverables, and vendor coordination. The perfect candidate is meticulous, proactive, and performs well under pressure while handling multiple priorities. They bring solid account management experience from an in-house agency or retail background and possess strong communication and spreadsheet skills to aid senior and executive-level initiatives. This role demands excellent interpersonal skills and executive presence, using a high-touch, participant-focused approach when engaging with senior leaders and cross-functional partners.What you'll be doing:Serve as a point of contact for Gear Store and VIP gifting collaborators, including marketing, HR, events, and executive staff. Ensure their needs are clearly captured and translated into actionable project briefs.Take responsibility for the entire project lifecycle for creative and production (apparel, merchandise, packaging, digital and print assets), from intake and prioritization through planning, implementation, quality assurance, and post-launch review.Collaborate closely with the in-house creative team to manage timelines, prioritize workloads, and make certain that creative output aligns with NVIDIA brand standards and strategic goals.Support VIP gifting strategy and execution, including managing item selection and customization, and orchestrating packaging, and delivery logistics.Prepare and deliver regular status updates, dashboards, and executive-ready summaries that clearly communicate project health, risks, and decision points.Ensure all assets meet quality, brand, and accessibility standards, coordinating reviews with legal, brand, and compliance teams as required.Collaborate with external vendors as needed.What we need to see:8+ years of experience in account management, production management, or traffic/operations in an in-house agency or a creative or marketing division of a large corporation.Proven experience supporting retail, corporate merchandising, or branded merchandise programs (e.g., company stores, swag, corporate gifting, or consumer retail marketing).Demonstrated strength in spreadsheet-based planning and reporting (e.g., complex trackers, budgets, timelines, capacity planning) with high accuracy and attention to detail.Track record of successfully managing multiple concurrent projects with tight deadlines in a fast paced, fast-changing environment.Experience working directly with senior and C-suite collaborators, including preparing succinct updates and handling sensitive or confidential initiatives with discretion.Strong understanding of creative and production workflows for building, copy, and merchandise (from brief and concept through production and fulfillment).Excellent written and verbal communication skills, with the ability to translate complex requirements into clear plans and next steps.A genuine interest or experience with AI tools (e.g., project tracking, automation platforms, data analysis tools) and a willingness to integrate them into day-to-day workflows.BS/BA required or equivalent experience.Ways to stand out from the crowd:Experience in technology, gaming, entertainment, or lifestyle brands, particularly with branded merchandise or experiential marketing.Prior responsibility for company store, e-commerce merchandise, or retail activation programs, ideally in a corporate or multi-stakeholder environment.Familiarity with project management and collaboration tools (e.g., JIRA, Asana, Workfront, or similar), plus advanced spreadsheet skills for analytics and reporting.Ability to make sound, timely decisions with incomplete information, balancing risk, customer experience, and brand reputation.Strong presence, resilience, and composure when working under pressure and in executive-facing settings.With competitive salaries and a generous benefits package, NVIDIA is widely considered to be a highly desirable employer. We have some of the most forward-thinking and passionate people in the world working for us and, due to outstanding growth, our outstanding teams are rapidly growing. If you're creative and independent, we want to hear from you! Widely considered to be one of the technology world’s most desirable employers, NVIDIA offers highly competitive salaries and a comprehensive benefits package. As you plan your future, see what we can offer to you and your family Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 136,000 USD - 218,500 USD.You will also be eligible for equity and benefits.Applications for this job will be accepted at least until August 3, 2026.This posting is for an existing vacancy. NVIDIA uses AI tools in its recruiting processes.NVIDIA is committed to fostering an inclusive work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.SummaryLocation: US, CA, Santa ClaraType: Full time