ServiceNow CSM Developer
Temporary
Alldus International Consulting Ltd
Locations: Ohio, Florida, Tennessee, Kentucky, North and South Carolina
Our client, an elite ServiceNow partner, are hiring a skilled ServiceNow CSM Developer on a contract basis to join the team in Cambridge, MA. The successful candidate will be responsible to design, configure and implement ServiceNow CSM solutions.
Responsibilities
Design, develop, and implement ServiceNow CSM solutions based on business requirements
Configure workflows, forms, and service portals to optimize the customer service experience
Customize CSM features, including case management, customer portals, and integrations
Collaborate with stakeholders to gather technical requirements and provide tailored solutions
Conduct system testing, troubleshooting, and performance tuning for CSM modules
Provide ongoing technical support and maintenance for the ServiceNow CSM environment
Skillset
3+ years of experience as a ServiceNow Developer, with a focus on CSM implementations
Strong understanding of ServiceNow platform architecture and best practices
Proven experience in configuring and customizing the CSM module, including case management, customer portals, and knowledge management
Hands-on experience with ServiceNow Scripting, including JavaScript, and API integrations
Strong analytical and problem-solving skills, with the ability to translate business needs into technical solutions
Excellent communication skills and ability to work independently in a remote setting
Benefits
Remote work opportunities
Competitive salary
Apply now in the link below or by sending your resume to View email address on alldus.com.
Vacancy posted 1 day ago
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