Human Resources Generalist / Pay Rate: 31.75/ hr

Job Description

Job Description

Job Title: Human Resources Generalist

Location: Lancaster, TX 75134

Position Summary

We are looking for an HR Generalist to provide on-site HR support for distribution center operations, including employee relations, recruiting, onboarding, compliance, attendance, performance documentation, investigations, and day-to-day HR activities.

Essential Duties & Responsibilities:

• Serve as a full-time, on-site HR resource for U.S. Distribution Center employees, contingent workers, supervisors, and site leadership.

• Provide day-to-day HR support in a high-volume, fast-paced warehouse/distribution environment, including responding to employee questions, escalating issues appropriately, and ensuring timely follow-through.

• Support employee relations matters, including intake, fact-finding, documentation, investigation support, corrective action preparation, and follow-up with managers and employees.

• Partner with supervisors and managers to reinforce consistent expectations related to attendance, conduct, performance, safety, training completion, and respectful workplace standards.

• Support recruiting activities for distribution center roles, including sourcing support, candidate coordination, interview scheduling, agency communication, hiring process tracking, and onboarding readiness.

• Coordinate new hire onboarding and orientation activities for employees and temporary/contract labor, ensuring completion of required documentation, system access, training assignments, and compliance requirements.

• Maintain accurate HR records, reports, trackers, dashboards, and audit files related to staffing, onboarding, training, compliance, employee relations, and other assigned HR activities.

• Assist with compliance activities, including required employment checks, training completion follow-up, documentation audits, policy acknowledgments, and other regulatory or company-required processes.

• Support unemployment claims, employment verifications, job description maintenance, tuition reimbursement processing, and other HR administrative responsibilities as assigned.

• Work on special projects and site initiatives related to workforce planning, employee engagement, culture, supervisor training, process improvement, and operational readiness.

• Maintain a professional and executive-ready HR presence at a high-profile site that may host visits from senior company leaders, customers, auditors, or other stakeholders.

• Other duties as assigned.

Knowledge & Skills

• Demonstrated ability to work independently, take initiative, and follow through on assigned work without frequent reminders or close supervision.

• Comfortable serving as a visible, approachable HR presence in a busy, in-person operational environment.

• Strong judgment and discretion when handling confidential, sensitive, or escalated employee matters.

• Ability to manage multiple competing priorities, including urgent same-day requests, time-sensitive follow-up, and longer-term projects.

• Strong employee relations skills, including active listening, documentation, issue spotting, fact-finding, and appropriate escalation.

• Ability to remain professional, steady, and solutions-oriented when supporting difficult conversations, employee complaints, investigations, or leadership escalations.

• Strong customer service orientation with the ability to support hourly employees, supervisors, managers, vendors, and cross-functional partners.

• Strong organizational skills with reliable tracking, documentation, and follow-up habits.

• Ability to build trust with employees and managers while maintaining appropriate boundaries and consistent application of policy.

• Strong attention to detail and ability to maintain accurate employee records, reports, and compliance documentation.

• Ability to learn HR systems, recruiting tools, timekeeping processes, reporting tools, and other business systems quickly.

• Proficiency with Microsoft Office, including Outlook, Word, Excel, and Teams; strong Excel skills preferred.

Minimum Qualifications, Education & Experience

• Must be at least 18 years of age

• Bachelor’s degree in human resources, Business, or related field from an accredited college or university preferred; equivalent combination of education and relevant experience may be considered.

• Minimum 2 years of Human Resources experience required.

• Experience supporting employee relations, investigations, corrective action, onboarding, compliance, recruiting coordination, or HR operations required.

• Experience supporting hourly, frontline, warehouse, manufacturing, distribution, logistics, or other operational employee populations strongly preferred.

• Familiarity with HRIS, applicant tracking, timekeeping, learning management, or employee record systems preferred.

• Proficiency with Microsoft office required; strong Excel skills preferred.