RN Clinic Manager

The Clinic Nurse Manager holds 24‑hour accountability for the quality of patient care, efficiency of operations, and human resources management for area(s) assigned. They will strive to achieve the optimal patient experience in a cost-effective manner, while applying evidence‑based leadership and practice. The Manager is responsible for the provision of safe patient care, in a manner that is consistent with the professional standards and hospital policies. The Manager promotes a positive and professional environment; supervises charge nurses and front line staff; maintains a stable and productive staff; involves staff at all levels in Shared Governance and Magnet Forces; and makes data driven decisions. They will role model performance and behaviors that are consistent with the values of the organization, furthering its mission, vision and strategic plan. The Nurse Manager holds accountability for the quality of patient care, efficiency of outpatient operations, and human resources management for the multispecialty assigned departments in Arcadia. Patient care and services are carried out in collaboration with hospital administration and the medical staff and in compliance with organizational goals and appropriate regulatory agency requirements. Oversight includes the management of all clinical activities and clinical staff throughout all specialties in Arcadia. Manages daily operations of assigned clinics and infusion centers; promotes a positive and professional environment; supervises nurses; maintains a stable and productive staff; involves staff at all levels in Shared Governance and Magnet Forces; makes data driven decisions. Essential Duties People: Daily rounding with purpose on charge nurses and patients. Promotes effective communication and working relationships within the nursing areas, and between nursing staff, physicians and other departments. Leads Unit Council meetings and tracks progress and outcomes of activities. Responsible for selecting and retaining qualified nursing staff to carry out the unit’s care system in accordance with hospital philosophy and organizational objectives. Works with the Education Department and Human Resources to ensure that the necessary orientation, training and continuing education is available to the staff. Leads recruitment and retention activities. Facilitates the training of nursing students and other students as necessary in coordination with the Education Department. Serves as a coach and mentor to students. Quality: Displays understanding of governing regulations, Title 22 and JCAHO requirements, defining and maintaining standards of nursing practice while ensuring consistency with the hospital standards. Contributes to the development and implementation of a unit‑based performance improvement program which complies with JCAHO, Title 22 and other applicable regulatory agencies. Participates in establishing systems within the department which support and practice shared governance management philosophy. Contributes to the development of customer service standards and expectations. Assists in establishing methods for monitoring employee, patient and physician satisfaction with the services provided within the department. Communicates to each staff member their role in maintaining a high‑performing unit with regard to quality. Communicates outcomes of quality monitoring; draws all staff into analyzing and changing practice as necessary. Collects data elements; ensures completion of occurrence reports and investigates in a timely manner. Notifies Risk Management immediately for significant or potentially significant events (“Never 27s”). Service: Coordinates and integrates department services on intradepartmental, interdepartmental and hospital‑wide levels. Plans for provision of services, including but not limited to oncologic and infusion patients, through provision of appropriate levels of qualified, competent staff. Policies and procedures are in place to support scope of services. Provides management of care delivered by qualified and competent staff, including chemotherapy administration, high‑dose and safety biotherapy, radiation safety, oncologic emergencies, and leads selected PSMS initiatives. Communicates PSMS scores and draws staff into needed change in practice. Cost: Uses the budget as a tool to find more effective methods of care delivery. Participates in planning and goal‑setting for the nursing department and for own unit of responsibility. Monitors space/resource requirements and utilization of outside resources. Approves day‑to‑day deviation from established staffing guidelines based on patient need. Ensures OptiLink is up to date on a daily basis. Flexes staff according to patient acuity, census and budget guidelines. Approves monthly schedules, advance requests for time off and ShiftQuest requests. Consistently applies applicable HR policy & procedure for granting time off and/or adding additional shift requests. Completes daily (DSR) and bi‑weekly payroll activities (Kronos) on time. Growth: Serves as coach and mentor to charge nurses and staff. Monitors progress of new hires and ensures they advance to competent, independent practice in a timely manner. Ensures 100% attendance by staff at mandatory education and training programs; .edu modules. Actively furthers systems and standards that support Shared Governance, Magnet and Just Culture philosophy. Performs other duties as assigned. Required Qualifications Bachelor’s Degree in Nursing 2 years experience in a formal management position 4 years experience as an RN Computer literate in Outlook, Word and Excel Excellent analytical, problem‑solving, planning and evaluation skills Excellent communication skills, both oral and written Committed to excellence in patient care and customer service Committed to continuous quality improvement and results‑driven outcomes Able to function independently and as a member of a team Organization and time‑management skills Preferred Qualifications Master’s degree in Nursing or in progress (strongly preferred); Master’s Degree in Nursing may be in lieu of Bachelor’s Degree in Nursing Specialty Certification Association specialty certification required Required Licenses/Certifications Registered Nurse – RN (CA Board of Registered Nursing) with a valid California License Basic Life Support (BLS) Healthcare Provider from the American Heart Association Fire Life Safety Training (LA City); if no card upon hire, must be obtained within 30 days and renewed before expiration (required within LA City only) ONS Chemotherapy & Biotherapy; if no card, must be obtained within 6 months of hire The annual base salary range for this position is $158,080.00 – $260,832.00. #J-18808-Ljbffr Keck Medicine of USC