Employee Experience Manager

## Employee Experience ManagerApplyremote type: Hybridlocations: Washington, DC: New York: Chicagotime type: Full timeposted on: Posted Yesterdayjob requisition id: R-100821Build your big career with the firm that does **Big Law, Better**. McDermott Will & Schulte is a leading global law firm that brings together more than 1,700+ lawyers and 1,400 business professionals. We celebrate excellence, collaboration, and community and have been recognized as a top workplace by *USA Today, Fortune*, *The American Lawyer, Vault* and others. We are also certified by Great Place to Work.At McDermott, we don’t just invest in your future, we accelerate your career – wherever it may lead. That includes supporting you both in and outside of the office.**With us, you’ll find:*** **A firm where everyone belongs:** Our award-winning culture prioritizes warmth and authenticity — we encourage you to be yourself!* **Enthusiasm for all perspectives:** We’re smarter and stronger when everyone has a voice and a seat at the table. We welcome unique viewpoints and ideas, and we make opportunities for you and your career to thrive.* **Support to feel your best and do your best:** Wellness is integral to building a successful career and a rich life. That’s why our benefits program supports your physical, emotional, mental, and financial health, with an emphasis on work-life balance.* **Real rewards for real work:** We offer generous compensation packages that recognize hard work and excellence.**Job Description:**The Employee Experience Manager leads the Firm’s employee experience and engagement strategy, including internal survey design, external survey participation and benchmarking, and recognition programs. This position works closely with HR, Marketing, Talent Acquisition, and Firm leadership to deliver insights and programs that support employee engagement, strengthen the employee experience, and promote ongoing feedback across the firm. This position ensures that survey results and engagement insights guide the Firm’s employee experience goals and programming. The Employee Experience Manager works under minimal supervision and relies on significant experience and judgment to plan and accomplish goals.**Essential Functions and Responsibilities:*** Design and execute internal employee engagement surveys, including annual, pulse, and ad hoc surveys* Develop survey frameworks, methodologies, and segmentation approaches aligned with firm priorities* Analyze survey data and translate results into actionable insights and leadership-ready reporting* Coordinate and manage the firm’s participation in external surveys and rankings, including legal industry, employer recognition, and local business surveys and rankings* Collect, validate, and compile data for external submissions, ensuring accuracy and consistency across stakeholders* Lead the strategy and ongoing management of the firm’s employee recognition program, including the employee recognition platform* Monitor program utilization and effectiveness and recommend enhancements to improve engagement and adoption* Plan and execute firmwide engagement initiatives, including Staff Appreciation Week, in coordination with key stakeholders* Collaborate with Talent Marketing and Communications to develop internal and external messaging and ensure the firm’s employer brand reflects the employee experiences* Partner with Office Administrators and internal stakeholders to coordinate employee events and respond to ad hoc engagement requests**Job Specifications:*** Bachelor’s degree* At least seven (7) years of related work experience* Experience designing and analyzing employee surveys* Experience managing complex projects and coordinating across multiple stakeholders* Knowledge of Microsoft Office Suite (Excel, Outlook, PowerPoint, and Word)* Strong analytical and problem-solving skills* Strong written and verbal communication skills* Strong organizational and project management skills* Ability to work independently and prioritize responsibilities in a fast-paced environment* Ability to handle and maintain confidential informationSuccessful candidates will be provided with outstanding career opportunities and will receive a competitive total rewards package with the opportunity to earn performance-based bonuses. Target Hiring Range $140,000 - $170,000 Please note that quoted salary ranges are not guarantees of what final salary offers may be. Base pay is based on market location and may vary depending on job-related knowledge, skills, experience, and geographic location. Base pay is only one part of the Total Rewards that MWE provides to compensate and recognize our staff professionals for their work. Full time positions are eligible for a discretionary bonus and a comprehensive benefits package. #LI-AR2#LI-Hybrid****Physical Demands and Work Environment:****The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.****Physical Demands:***** While performing the duties of this job, the employee is required to sit, use hands, reach with hands and arms, stoop, talk and hear* Employee must occasionally lift up to twenty (20) pounds****Work Environment:****Typical indoor office environment****Disclaimer:****The above statements are intended to describe the general nature and level of the work being performed by people within this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job. #J-18808-Ljbffr