Sales Operations Administrator

Job Description

Job Description

We are looking for a Sales Operations Admin to support sales operations and customer service activities for a Long-term Contract position based in New Jersey. This role focuses on preparing accurate pricing, coordinating quote requests, processing orders, and helping resolve customer-related issues through strong communication and organized follow-through. The ideal candidate is comfortable working with web-based sales tools, collaborating with internal teams and vendors, and maintaining a focused approach in a fast-paced environment.

Responsibilities:

• Collaborate with internal technical teams and vendor resources to build product configurations and assemble accurate bills of materials based on customer needs.

• Obtain vendor pricing and competitive quote information through online platforms and follow up to secure timely responses for sales requests.

• Submit and track special pricing requests and deal registrations, confirm approval details, and ensure quoted costs reflect current authorized pricing.

• Prepare customer-facing quotes with correct part numbers, configurations, and pricing, and update documents as revisions are needed.

• Support account managers by responding to quote-related questions and helping clarify pricing or product details for customers.

• Review customer purchase orders against approved quotes and vendor information to confirm accuracy before order entry.

• Enter and process orders in business systems while maintaining complete and organized documentation for each transaction.

• Set up related service projects or agreement records when orders include service or managed service components.

• Communicate with sales leadership, vendors, and customers in a clear and organized manner to address issues and keep activities moving forward.

• High school diploma or equivalent required.
• At least 1 year of experience in a sales support, technical sales, or related administrative environment.
• Proficiency with Microsoft Outlook, Excel, and Word or similar business applications.
• Ability to manage quote preparation, pricing validation, and order coordination with strong attention to detail.
• Comfortable working with both internal teams and external vendors to support customer requests and resolve issues.
• Strong written and verbal communication skills with a customer-focused approach and attention to detail.
• Experience with NetSuite, QuoteWerks, Cisco tools, or similar sales and quoting platforms is preferred.
• Bachelor’s degree is preferred.