Director, Agile Product Owner

Job Overview Travelers is seeking a Director, Agile Product Owner to lead a team to deliver capabilities and solutions in an Agile way. The role acts as a voice of the end‑user to guide day‑to‑day work of a cross‑functional team, focusing on achievement of defined outcomes rather than defining how the work is completed. Responsibilities Serve as the Enterprise Product Owner for Core Platform capabilities and future strategic capabilities developed on the Platform. Provide leadership and manage implementations by defining, prioritizing, and ensuring a ready backlog of work for a cross‑functional product team and accepting final product output. Partner with key leaders and peers to determine the resources required to achieve defined business outcomes and priorities. Effectively manage a backlog of deliverables and capabilities, including “test and learn” experimentation to refine future deliverables, measure performance, and adjust the overall roadmap as needed. Translate business strategies and needs into execution‑ready work for an Agile product team, defining team goals and strategy and ensuring alignment with the value stream vision. Articulate team goals and strategy effectively to key stakeholders, Circle Leads, and team members. Act as the voice of the end‑user; understand and anticipate customer feedback, ensuring needs and requirements are clearly defined and that the product meets acceptance criteria. Own the team backlog, including prioritization and refinement; make trade‑off decisions to maximize value. Optimize the flow of value by setting objectives and key performance indicators (KPIs) for solutions. Inform and participate in business readiness; understand the impact of change and translate the approach to manage adoption and mitigate resistance. Provide feedback on work‑in‑progress, clarify requirements, and contribute to removing roadblocks or impediments. Look for opportunities for continuous team and process improvement. Share best practices across teams to ensure alignment and consistency in ways of working within the value stream. Foster an innovative, inclusive, and diverse team environment, promoting positive team culture and encouraging collaboration and self‑organization. Perform other duties as assigned. Qualifications Bachelor’s degree preferred. Three (3) years of experience with the Salesforce Financial Services Cloud. Two (2) years of experience in Agile product management. Two (2) years of work experience within the discipline being supported (e.g., Claim, Risk Control, Technology, Project Management, Production, Application Development). Three (3) years of experience articulating and translating business strategy, product vision, and analysis for a product. Sales Cloud experience is a plus. In‑depth understanding of Salesforce capabilities and limitations. Broad knowledge of the Salesforce Product Roadmap. Understanding of business processes to align Salesforce solutions with organizational goals. Agentforce & Data Cloud experience and certifications is a plus. Salesforce Administrator Certification is a plus. Agile mindset: embody Agile core values of openness, courage, respect, focus, and commitment. Infuse Agile principles, practices, and methodologies to achieve team success. Product mindset: focus on defining a product value proposition that aligns with and supports the value stream objectives. Influence: ability to influence behaviors of leaders at all levels without traditional hierarchy. Servant leadership: foster an environment where individuals thrive as empowered and equal members of a team. Communication: ability to communicate thoughts, concepts, and practices effectively at all levels, adjusting as needed to a target audience. Collaboration: expertise working with others in a cross‑functional multi‑team environment. Continuous improvement: demonstrate a commitment to continually improve, share learning with others, and encourage team development. Three years of work experience in a related field. Three years of experience motivating and influencing teams. Benefits Health insurance for employees and eligible family members starting from day one. Retirement 401(k) match dollar‑for‑dollar up to 5% of eligible pay. Student loan repayment program: Travelers makes an annual contribution to your 401(k) when you pay toward student loans. Fully funded Pension Plan. Minimum of 20 days paid time off annually plus nine paid company holidays. Wellness program with tools, discounts, and resources for wellness goals and caregiving needs. Access to free professional counseling services, health coaching, and other mental health resources. Volunteer encouragement and Matching Gift program for charitable contributions. Employment Practices Travelers is an equal‑opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. #J-18808-Ljbffr Travelers Canada