Director, Customer Operations & Process Excellence
PMG, Inc.
PMG is seeking a Director in Customer Operations to lead cross-functional client engagements and align teams across strategy, media, creative, and data for optimal delivery. You’ll drive scoping, timelines, and budgets, and partner with finance to manage renewals and billing.
You will mentor teams, advance scalable processes, and translate feedback into measurable improvements, leveraging AI to streamline workflows and outcomes.
#J-18808-LjbffrVacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Director, Customer Operations & Process Excellence in Dallas, TX vacancy
- ...tomorrow.Section 1: Position SummaryThe Director of Government Savings Operations is responsible for the strategic... ..., leadership, and optimization of processing functions within Government... ...accountable for driving operational excellence through process improvement, standardization...Process ExcellenceFull timeSecond jobRemote work
Ascensus
Dallas, TX1 day ago $40 per hour
...Marketing team that attracts customers to Hilton through... ...experiences and partnerships. As a Director, Customer Engagement Operations, you will support the... ...typical day:Operational Excellence - Lead complex channel... ...potential issues throughout the process.Delivering Performance -...SuggestedWork experience placementWork at officeWorldwideNight shiftHilton Hotels Corporation
Dallas, TX3 days ago- PMG is seeking a Director in Customer Operations to lead multi-team execution, align priorities, and optimize client delivery. You will shape end-to-end plans, manage dependencies, and partner with Finance on pricing and renewals while driving scalable, data-driven improvements...Suggested
- ...Fiesta Mart in Dallas is seeking an Assistant Store Director to support the Store Director in the complete operation of the store. You will work with corporate... ...vendors to drive sales and ensure high levels of customer service. You will model professionalism and ethical...Suggested
Chedraui
Dallas, TX3 days ago - ...from the C-suite of a tier-1 operator, shaping programs that redefine how its network and customer operations run. AI and automation... ...We're looking for an Account Director to drive the expansion of our... ...telco operations work: their processes, their organizations, and the...SuggestedFlexible hoursNight shift
Tupl Inc
Dallas, TX17 hours ago - Lexitas is seeking a Director of Operations in Dallas to lead daily operational activities and... ...business unit. You will coordinate process improvements, manage staff, and... ...geographies, with a focus on performance metrics and customer service excellence. #J-18808-Ljbffr LexitasProcess Excellence
- ...shaping what comes next and amplifying customer value through innovation and impact... ...your best work. Job Summary The Director, Business Process Excellence is a subject matter expert on the... ...Partner, Customer Success, and GTM Operations in enterprise process design, ensuring...Process Excellence
$93k - $140k
...attendee projections for the Gartner C-Level Communities (GCC) portfolio. We seek a strategic leader passionate about process creation, operational excellence, and managing complex projects. A successful candidate is a natural problem solver and can effectively leverage...Process ExcellenceWorldwideGartner
Irving, TX17 hours ago- ...transformation and putting process and procedures in place. This... ...overseeing daily accounting operations and the month-end close. This... ...accountability, and process excellence Key Responsibilities Oversee... ...Assist the Senior Director of Accounting and VP of Finance...Process Excellence
LHH
Dallas, TX3 days ago $153k - $207k
...the intersection of finance, operations, and technology... ...and automation across finance processes. This role offers a unique opportunity... ...through technology and process excellence, focusing on controllership... ...the best results for our customers. If you have a disability and...Process ExcellenceFlexible hoursAmazon
Irving, TX17 hours ago- ...'s digital infrastructure company, is seeking a Director, Business Process Excellence. You will lead the design and optimization of end... ..., aligning Marketing, Sales, Partner, Customer Success, and GTM Operations with the customer lifecycle. This role requires...Process Excellence
$186k - $280k
...shaping what comes next and amplifying customer value through innovation and impact... ...do your best work.Job SummaryThe Director, Business Process Excellence is a subject matter expert on the... ...Partner, Customer Success, and GTM Operations in enterprise process design, ensuring...Process ExcellenceFull timeWork at officeEquinix
Dallas, TX2 days ago$80k - $90k
...the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen... ...at OpenGov.com JOB SUMMARY As a Customer Success Manager II at OpenGov, you own... ...of government work shapes our roadmap. Process Excellence: Contribute to the "playbook." As a CSM...Process ExcellenceContract workWork at officeLocal areaFlexible hours- ...Inc. in Dallas, TX is seeking a Manager, Customer Service to lead the Customer Service function, including Service Center operations, Workforce Management, and Training and Quality... ...across channels. You will oversee people, processes, technology and resources, partnering with...
- ...Scribd, Inc. is seeking a Senior TPM to own strategy and execution across Customer Operations and Brand Marketing, partnering with leadership to drive programs that connect customer experience to product and communications. You'll lead cross-functional teams, apply AI-...
Scribd
Dallas, TX3 days ago - Description Job Overview The Director of Supply Chain is a... ...procurement, logistics, and warehouse operations for a national network of... ...and demand planning processes. Support new product launches... ...handling Systems, Process Excellence & Analytics Optimize and advance...Process ExcellenceContract workWork at officeLocal area
$141k
...Posted: 2026-10-05As the Head of Customer Success Manager, you will... ...team focused on optimizing operational health (including a... ...effectively navigate internal processes with partners from various teams... ...Administration, or a related field.Excellent communication and...Full timeWork at officeRemote workUber
Dallas, TX1 day ago- ...Specialist District Business Operations Core Competencies This... ...understanding of operational processes. Can draw on their experience... ...complex data. Pursuit of Excellence Is strong willed and meets... ...evolve. Focused on improving customer service and employee experience...Process ExcellenceFull timeWork at officeLocal areaRemote workFlexible hours
- GuideStone Financial Resources seeks a Senior Experience Operations Analyst to lead complex projects and drive operational excellence across Experience Operations. You will translate priorities into actionable plans, manage scope, timelines, and stakeholder expectations...Process Excellence
$46k
...performance and location. Shift pattern includes nights, with various evening hours and days off as scheduled. You’ll support store operations, customer service, and staff guidance under the Store Manager. Required education is a high school diploma or GED; candidates should...Shift workNight shiftAfternoon shift- CBRE Group, Inc. in Dallas is seeking a Customer Service Coordinator to deliver exceptional service and resolve requests efficiently.... ...a fast-paced, team-oriented environment while contributing to continuous improvements and operational #J-18808-Ljbffr CBRE Group, Inc.
- Customer Success ManagerAt Kofile, we believe that government has infinite potential to do good and that all information residing within... ...for the last 10 years. We help local governments modernize operations and improve citizen access and engagement. Our solutions include...Full timeCasual workLocal area
Kofile Inc.
Dallas, TX17 hours ago - Celestica is seeking a Specialist, Operations Quality to lead quality excursions and oversee product and material quality from NPI to mass production. You will develop QC plans, monitor KPIs, and drive continuous improvement across internal and external stakeholders. You...Process Excellence
- Customer Success ManagerAt Semperis, our mission is to be a Force... ...in the product and internal operations and build effective and scalable... ...and enhancement of processes and systems for the overall... ...representative Anna Taylor, Director of Global Recruiting, if you...Work at officeLocal areaRemote work3 days per week
Semperis
Dallas, TX17 hours ago $81.9k - $139.7k
...The Talent Acquisition (TA) Operations Supervisor sits within the broader... ...a culture of service excellence, collaboration, accountability... ...centralized, repeatable TA processes, transactions, ticket requests... .... Foster a culture of customer service, collaboration, and...Process ExcellenceFull timeWork experience placementInternshipWork at officeLocal areaRSM International
Dallas, TX2 days ago- ...background check ◾Tech-savvy and comfortable using Zoom and digital tools ◾Motivated to learn, grow, and help others ◾Strong communicator with an interest in finance, education, or social impact ◾Experience in leadership, customer service, or peer mentoring is a plus...Full time
Globe Life: Moore Organizations
Syracuse, NY2 days ago - EssilorLuxottica seeks a Director of Inventory Accounting to lead the North America Professional... ...the department. You will partner with operations, finance, shared services, and... ...audits, and report on inventories and related processes. #J-18808-Ljbffr EssilorLuxottica
$150k
Join us as a Customer Project Manager, where you'll lead customer projects from order entry... ...among customers, sales teams, operations, engineering, and support organizations... ...technical project documentation.Operational Excellence - intermediate level; driving efficiency...Full timeTemporary workWork at officeImmediate startFlexible hoursSchneider Electric
Dallas, TX17 hours ago- ...enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions...Full timeTemporary workCasual workWork at officeLocal areaRemote work
MCI
Farmers Branch, TX4 days ago - ...Job Description Title: Operations Supervisor – Commercial Lines Work... ...ensuring compliance with established processes and procedures, maintaining service excellence, supporting staff development,... ...-making skills ~ Exceptional customer service, communication,...Process ExcellenceRemote work
Insurance Office of America
Grand Prairie, TX3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Director, Customer Operations & Process Excellence. Be the first to apply!
Related searches
- sales customer service manager Dallas, TX
- entry level customer service manager Dallas, TX
- customer onboarding manager Dallas, TX
- director customer relationship management Dallas, TX
- customer service supervisor Dallas, TX
- insurance customer service manager Dallas, TX
- bilingual customer service manager Dallas, TX
- customer development manager Dallas, TX
- customer service account executive Dallas, TX
- customer service executive Dallas, TX