Senior Manager, Sales Operations Americas

Job Description We are looking for a highly strategic and execution‑oriented Senior Manager of Sales Operations to lead Sales Operations for the Americas region. This role sits within Revenue Operations and is responsible for driving operational excellence across forecasting, pipeline management, sales process execution, territory management, reporting, and GTM productivity. It is not a purely administrative role; we need someone who can act as a business partner to sales leadership, challenge assumptions with data, improve systems and processes, and help scale a high‑growth AI infrastructure business. What You’ll Do Forecasting & Pipeline Management Drive weekly forecast management processes across the Americas business Partner with sales leadership to improve forecast accuracy, pipeline hygiene, and deal inspection Analyze pipeline health, coverage, conversion, and risk trends Build executive‑level reporting and operational insights for leadership reviews Sales Process & Operational Excellence Improve and scale sales processes across opportunity management, account planning, and territory execution Ensure Salesforce data quality, stage hygiene, and operational consistency Identify operational bottlenecks and implement scalable solutions Partner with Deal Desk, Finance, Marketing, and GTM Systems teams to improve workflow efficiency Analytics & Reporting Develop dashboards, KPIs, and reporting frameworks that drive actionable decisions Translate large datasets into clear business insights and executive recommendations Support QBRs, forecast calls, pipeline reviews, and strategic planning activities Help standardize operational metrics across regions and functions Territory & Account Operations Support territory planning, account segmentation, and account ownership governance Assist in quota planning and GTM capacity analysis Partner with leadership on strategic account prioritization and pipeline generation initiatives Systems & AI Enablement Partner with GTM Applications and RevOps leadership to optimize Salesforce and integrated systems Help operationalize AI‑driven workflows and automation across the GTM organization Support adoption of modern operational tooling and process automation Required Qualifications 7+ years of experience in Sales Operations, Revenue Operations, or GTM Operations 3+ years managing or leading operational programs and cross‑functional initiatives Strong Salesforce expertise, including reporting, dashboards, pipeline management, and sales process design Experience supporting enterprise sales organizations Advanced analytical and problem‑solving skills Strong executive communication and presentation abilities Ability to manage multiple priorities in a fast‑paced environment Preferred Qualifications Experience in AI, infrastructure, enterprise technology, cloud, storage, or high‑performance computing industries Experience with forecasting methodologies and pipeline analytics Familiarity with CPQ, BI tools, and GTM automation platforms Experience working in high‑growth or transformation‑stage organizations Exposure to AI‑enabled operational workflows and automation strategies Success Looks Like Improved forecast accuracy and pipeline visibility Higher operational consistency across the Americas business Faster reporting cycles and improved executive insights Increased seller productivity through process simplification and automation Strong partnership and trust with sales leadership Why Join DDN Work at the forefront of AI infrastructure and enterprise computing Help shape the operational engine behind a rapidly growing business Partner with executive leadership on strategic GTM initiatives Opportunity to influence systems, process, and AI transformation across the organization Competitive compensation, benefits, and growth opportunities Salary Range: $160,000 - $185,000 DataDirect Networks, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, transgender, sex stereotyping, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. #J-18808-Ljbffr