Food Service Associate

Key Responsibilities Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client. Supports restaurant prep (BOH and line) for daily operation. Meets daily food service, safety & quality, availability, and guest service standards. Ensures proper food quantities are set for daily and ongoing service. Participates in safety logs including food temperatures, rotation and waste as necessary. Ensures safe food handling is maintained. Ensures proper uniform, hygiene, hand‑washing and glove use with self. Maintains a safe work environment by abiding to all safety rules. Follows through daily prep and items lists, as assigned. Actively and efficiently responds to guest and client feedback, reporting concerns to ensure that any potential complaints are mitigated against further occurrence. Remains knowledgeable of all menu items, prices and specials for sharing with guests. Assists with dishwashing as necessary. Performs other tasks as deemed necessary. Maintains a clean, safe and organized work environment. Upholds and demonstrates a complete understanding of company policies and procedures. Qualifications Strong interpersonal and communication skills. Exceptional problem‑solving/decision‑making skills combined with the ability to be organized. Demonstrates the ability to remain flexible in a fast‑paced environment. Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative. Physical ability to stand for extended periods and to move and handle boxes (10‑35 lbs) as necessary, which includes lifting, and perform all functions as set forth above. Ability to work varied hours/days, including nights, weekends and holidays, as needed. 1‑2 years food preparation experience is a plus. Compensation and Benefits Hourly, Non‑Exempt. Pay is based on a range in consideration of relevant job experience and certification/education. Employee Assistance Program Get Paid Early Tuition Discount through Partnership College Meal Plan & employee Discounts Disclaimer: This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change. SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. #J-18808-Ljbffr Wildlife World Zoo, Aquarium and Safari Park