Financial Aid Officer

Financial Aid Officer Position Summary: The UNM-Valencia Financial Aid Office is seeking a student-centered Financial Aid Officer to support students and families. The successful candidate will guide students and families on financial aid options, eligibility, applications, verification, scholarships, work‑study, and satisfactory academic progress. This position evaluates, approves, and awards aid in accordance with federal, state, and institutional regulations; reviews files and documentation; monitors academic progress; and adjudicates appeals. The Financial Aid Officer also maintains accurate records, supports reports and compliance tasks, assists with assigned programs, and collaborates with EMSS and campus partners to promote access, persistence, and completion. Location & Office Located about 30 miles south of Albuquerque in rural Valencia county, the University of New Mexico‑Valencia Campus is a two‑year branch campus that functions as a community college and is designated a Hispanic Serving Institution. It offers academic transfer programs, technical vocational programs, Adult Basic Education, and Dual Credit High School/College courses to Valencia and Socorro counties. The faculty and staff serve a student body of approximately 1,900 students per semester. UNM has earned the platinum‑level distinction from FamilyFriendlyNM.org for its workplace policies. Responsibilities Guide students and families on financial aid options, eligibility, applications, verification, scholarships, work‑study, and satisfactory academic progress. Evaluate, approve, and award aid in accordance with federal, state, and institutional regulations. Review files and documentation and monitor academic progress. Adjudicate appeals. Maintain accurate records, support reports and compliance tasks, and assist with assigned programs. Collaborate with EMSS and campus partners to promote access, persistence, and completion. Minimum Qualifications High school diploma or GED; at least 5 years of experience directly related to the duties and responsibilities specified. Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis. Preferred Qualifications Comprehensive knowledge of federal, state, and institutional financial aid programs, regulations, and policies. Strong technical skills and experience with a variety of software solutions including Microsoft Office and the Banner system or similar software. Demonstrated commitment to serving diverse, rural, first‑generation, and underserved students and families. Experience with direct high level customer service. Knowledge of Federal Work‑Study/student employment processes. Bilingual English/Spanish communication skills. Conditions of Employment Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement. All regular, non‑temporary positions assigned to this classification are represented by a labor union and subject to the terms and conditions of the US‑UNM Collective Bargaining Agreement. Benefits This is a benefits‑eligible position. The University of New Mexico provides a comprehensive package of medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. Pay Hourly: $19.76 – $26.44. Equal Employment Opportunity Statement The University of New Mexico is an Equal Opportunity Employer; it makes hiring decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class. #J-18808-Ljbffr