Supervisor, Maintenance

What You’ll Do: Supervise associates and coordinate the day‑to‑day activities of the maintenance crew at a large facility. In addition, the supervisor will respond to escalated issues, emergency repair orders and complaints in a prompt and effective manner. May coordinate with contractors. Essential Functions: Perform all repair and adjustment of refrigeration systems, doors, dock boards, pallet racks, sweepers, sprinkler systems, forklifts, pallet trucks, and electrical work in accordance with OSHA standards. Inspect forklifts, pallet jacks, and other operating equipment to ensure compliance with OSHA and operational standards. Test, maintain, and evaluate equipment performance using instruments such as voltmeters, ohmmeters, pyrometers, and pressure gauges; test and calibrate HVAC equipment. Review inspection and repair reports and observe progress of work on major overhauls to evaluate efficiency and work quality. Inspect completed work for compliance with blueprints, specifications, and safety standards. Troubleshoot equipment and recommend corrective actions. Maintain tools and machinery in good condition and use tools and equipment carefully as instructed. Conduct tests of safety equipment (exit signs, fire extinguishers, sprinkler systems, etc.) to ensure OHSA and operational standards. Maintain accurate preventive maintenance records. Prepare and issue work schedules, deadlines, and duty assignments for maintenance staff. Provide associates with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes. Resolve customer complaints and answer customers’ questions regarding policies and procedures. Review records and reports related to production, payroll, and shipping to verify details, monitor work activities, and evaluate performance. Supervise the work of maintenance associates to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems. Plan work schedules and assign duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads. Prepare and maintain work records and reports of information such as employee time and wages, daily receipts, or inspection results. Collaborate with workers and managers to solve work‑related problems. Evaluate employee performance and prepare performance appraisals. Conduct staff meetings to relay general information or to address specific topics, such as safety. Counsel associates in work‑related activities, personal growth, or career development. Recommend or initiate personnel actions, such as promotions, transfers, or disciplinary measures. Assess training needs of staff and arrange for or provide appropriate instruction. Resolve personnel problems, complaints or formal grievances when possible, or refer them to higher‑level supervisors for resolution. Other duties as required. What Experience and Education You Need: High School diploma or General Education Degree (GED). Certified in all RETA courses; external hires must, as a condition of employment, complete all eight courses during the first 24 months. HAZMAT certification required. At least two years of maintenance mechanic experience. What Could Set You Apart: Ability to perform the same work duties as those supervised or perform more difficult or skilled tasks or assist in their performance. Fully competent to a high degree in mechanical knowledge. Ability to work with hands in mechanically oriented situations. Ability to follow verbal and written instructions, as well as interpret pencil sketches and diagrams. Ability to supervise and inspect work performed by all levels of maintenance associates. Must be able to work flexible shifts, if required, including on‑call. Willingness to develop a mentoring relationship in order to contribute experience, skills, and wisdom to subordinate employees for their development. Receptive to management development suggestions and willing to seek additional knowledge to facilitate job growth. Must be able to relate to other people beyond giving and receiving instructions: they must get along with others without exhibiting behavioral extremes; perform work activities requiring reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to criticism from a manager. Strong communication skills. Knowledge of various types of maintenance equipment, ISO, Oracle (preferred), Microsoft (preferred) and forklift certification. Physical Requirements: Requires the ability to sit for long periods of time, with frequent interruptions. Requires several hours per day of sitting, getting up and down from chairs, and reaching or bending. Requires manual dexterity with normal hand and finger movements for typical office work. Talking, hearing, and seeing are important elements of completing assigned tasks. May require travel by automobile and airplane for business. May require a visit to facility operations in temperatures at or below freezing. May carry loads related to travel and occasionally lift, carry, position, or move objects weighing up to 20 pounds. Requires the use of various electronic tools. Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes. Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and responding appropriately to constructive feedback from executive management. The Company’s good‑faith and reasonable estimate of the range of possible compensation at the time of posting for this position is $58,500 to $73,000 annual salary. Americold is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment based on job‑related criteria and without regard to any legally‑prohibited classification or status, consistent with applicable law. #J-18808-Ljbffr Americold