Workforce Operations Coordinator

Find Your Calling At Mercy!

The operations assistant provides vital day-to-day operational support with a primary focus on staff scheduling and workforce coordination for assigned communities. This role is responsible for schedule creation and finalization, real-time schedule management, and support of timekeeping and payroll processes to ensure continuity of services. The ideal candidate is highly organized, detail-oriented, and able to manage competing priorities in a fast-paced healthcare environment.

Position Details:

Required:

• High school diploma or equivalent.
• Experience in scheduling, timekeeping, payroll support, or administrative operations.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Proficiency with scheduling, timekeeping, and payroll systems.
• Excellent communication, problem-solving, and interpersonal skills.
• Ability to work independently and collaboratively within a team environment.

Preferred:

• Associate's degree or higher in Business, Healthcare Administration, or a related field.
• Previous experience in healthcare, community-based services, or hospital operations.
• Familiarity with workforce management or electronic scheduling systems.
• Experience supporting multi-site or system-level operations.

Key competencies:

• Attention to detail
• Time management and prioritization
• Adaptability and flexibility
• Customer service mindset
• Professional judgment and discretion

Physical & work requirements:

• Ability to work in a fast-paced operational environment.
• Flexibility in work hours may be required to support scheduling needs or system coverage.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.