Patient Services Specialist

Job Description

Job Description

Support safe, efficient imaging exams by preparing patients, assisting clinical teams, and ensuring every patient feels comfortable, informed, and cared for throughout their visit in a fast-paced, active clinical environment.

At SimonMed Imaging, the Technologist Assistant plays a key role in delivering a smooth, patient-centered imaging experience. This role supports technologists and clinical staff by preparing exam rooms, assisting with patient flow and mobility, and ensuring patients are safely and respectfully guided through their visit.

This is a hands-on, highly active patient-care role that involves frequent standing, walking, and direct physical support of patients. If you enjoy working closely with patients and clinical teams in a dynamic healthcare setting, this role offers meaningful daily impact.

What You Bring

Patient-first mindset in an active clinical setting: You prioritize patient comfort, dignity, and safety while actively assisting patients with mobility, positioning, and exam preparation throughout the day.

Strong communication and interpersonal skills: You communicate clearly and compassionately with patients throughout the clinical environment and collaborate effectively with technologists and staff.

Hands-on clinical support ability: You assist with patient positioning, escorting patients, exam preparation, and basic procedural support while following established safety and mobility guidelines.

Attention to detail and room readiness: You ensure exam rooms are cleaned, stocked, and prepared for continuous patient flow in a fast-paced imaging environment.

Adaptability in a physical, fast-moving environment: You remain calm and responsive while supporting patients with varying conditions, mobility needs, and levels of acuity.

Team-oriented approach: You work closely with technologists and clinical staff to maintain efficient workflows and safe patient handling throughout the shift.

What You’ll Gain

Purpose-driven daily work: Every step you take directly improves patient comfort, safety, and flow through the imaging process.

Direct patient impact in a hands-on role: Your work ensures patients are safely supported, comfortable, and cared for throughout their imaging experience.

Active clinical experience: Gain hands-on exposure to imaging workflows in a role that involves frequent movement, patient assistance, and real-time clinical support.

Team-based healthcare environment: Collaborate closely with technologists and clinical staff in a fast-paced setting focused on safe, high-quality patient care.

Skill development in patient handling and safety: Build experience in patient positioning, mobility assistance, room preparation, and clinical support protocols.

You’re a Strong Fit If You Have

• High school diploma or equivalent required
• Prior healthcare or patient-facing experience strongly preferred
• Current Basic Life Support (BLS) / CPR certification required (or obtained within required timeframe)
• IV certification or willingness to obtain (depending on modality requirements)
• Ability to frequently stand, walk, and physically assist patients throughout the day
• Comfort supporting patient mobility, positioning, and safe transfers when needed
• Strong communication and interpersonal skills in an active clinical environment
• Ability to follow clinical protocols, safety guidelines, and infection control standards
• Team-oriented mindset with a focus on safe, compassionate patient care

Benefits

Your health, happiness and future matters!

At SimonMed Imaging, we offer:

• We believe in preventative care for everyone including our team – SimonMed provides free, whole-body scans to each member

• Competitive wages

• No nights/no calls/no weekends

• Cross training opportunities

• Medical, dental, and vision insurance

• 401(k) eligibility

• Pet Insurance

• Paid holidays

• PTO

• Sick Time

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Employment is contingent upon successful completion of drug and background screening. Some positions will require a favorable driving record.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.