Service Helper

Who We Are:

Thank you for your interest in Mueller Water Products, Inc.


For more than 165 years, Mueller Water Products, Inc. has been building the future of water infrastructure. From lifesaving fire protection to data intelligence, we are committed to developing products and solutions that help cities and utilities deliver clean, safe drinking water to hundreds of millions of people across North America.


Our purpose is to connect communities to water, life's most essential resource, with exceptional, people solutions and products. Behind that purpose is a dedicated team, united by our shared values of respect, integrity, trust, inclusion and safety. With a vision to be the leader in water infrastructure solutions-solving challenges, enriching lives and safeguarding the future-we are making a positive impact that will last for generations.


By joining Mueller, you become part of a dynamic team dedicated to excellence and innovation, working collaboratively to achieve meaningful results. We champion our people because when they succeed, our communities thrive. We invite you to learn more about career opportunities with us and consider submitting your application.
Service Helper
Mueller Water Products is the nation's leading manufacturer of flow control devices for the water and gas distribution industries and has an immediate opening for a Service Helper in our Chattanooga, TN facility. For over 160 years MWP's manufacturing commitment has ensured one of the world's most precious resources, clean drinking water, reaches millions of people daily. Come be a part of something that sustains and enriches the lives of every human being.

Job Description:

Mueller's manufacturing commitment ensures one of the world's most precious resources, clean drinking water, reaches millions of people daily. Come be a part of something that sustains and enriches the lives of every human being. As a Service Helper, you will...

Primary Responsibilities:

• Maintain a clean and organized work environment by regularly sweeping, disposing of scrap materials, and clearing walkways and workstations of debris

• Ensure that machines are properly cleaned and maintained

• Assist in moving and staging raw materials, parts, and tools within the machine shop to support production workflows

• Deliver and retrieve materials and components from storage areas or other departments

• Help maintain tools and equipment by ensuring they are properly stored, cleaned, and ready for use

• Provide general support to operators by assisting with setup, part loading/unloading, and other tasks as needed

• Ensure that operators have easy access to materials, tools, and equipment to prevent delays in production

• Follow machine shop safety policies and adhere to lockout/tagout procedures

• Report any hazards, unsafe conditions, or equipment malfunctions to supervisors or team leads

• Operate forklift as necessary

• Work safely in the manufacturing production environment

• Follow detailed verbal/written assembly instructions, processes, and procedures

• Properly fill out basic forms, reports, and label products correctly that pertain to job duties

• Communicate and work effectively with others

• Provide hands-on and verbal job function training to coworkers as needed

• Report problems with quality, processes, equipment and materials to the Production Supervisor or member of management

• Record daily all work performed and correct distribution of work time

• Use software systems as needed to complete job duties

• Contribute to culture of high-quality products

• Maintain a clean and organized work area to facilitate manufacturing functions

• Perform other job-related duties as directed by supervisor per CBA and company policies

• The Supervisor will instruct each employee in the responsibilities as listed in the procedures

• The Supervisor will inform each employee where to access the procedure manual

Job Expectations:

• Ability to work with your hands

• Ability to wear Personal Protective Equipment (PPE)

• Ability to lift and/or move 25 pounds, and up to 50 pounds

• Ability to work in extreme temperatures (hot/cold)

• Ability to frequently sit, stand, walk, reach at arm's length, stoop, kneel, and crouch

• Ability to use power tools, air tools, and other vibratory tools

• Ability to work around hot heavy machinery

• Ability to work from a standing position for extended periods of time

• Ability to move materials with a powered vehicle (forklift)

• Repetitive standing, bending, turning, and twisting for extended periods of time

• Specific vision requirements include close vision and color vision

• Must be able to pass a basic aptitude test, physical, with drug/alcohol test and background screen

• Candidates must be available to work all shifts including possible mandatory overtime on weekends

• Previous experience in a foundry setting

Required and/or Recommended Personal Protective Equipment (PPE):

• Hard Hat

• Safety Glasses

• Hearing Protection

• Face Mask

• Protective Clothing

• Steel Toe/Met Guard Shoes

Required Education/Experience:

• Must have high school diploma/GED or equivalent work experience

Work is scheduled in 8 to 10 hour shifts on Monday through Friday with the possibility of mandatory overtime throughout the week and on the weekend. Overtime is paid based on the current and applicable collective bargaining agreement. The facility does have multiple shifts, employees MUST be flexible and may be required to change shifts.

Mueller is an Equal Opportunity Employer.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by law.

Other Compensation & Benefits:

Mueller offers an excellent salary and benefits package. Current benefit offerings include medical, dental, and vision insurance, 401k plan with 5% Company match, Employee Stock Purchase Plan (ESPP), short-term and long-term disability benefits, vacation, 100% paid parental leave, tuition reimbursement program, student debt retirement matching, well-being program, Employee Assistance Program (EAP), company-provided life insurance, supplemental insurance at group rates, and more.


Equal Employment Opportunity:

Mueller Water Products, Inc., as well as its subsidiaries, are equal employment employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and/or expression), age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law. In keeping with its obligations under applicable federal, state, and local law, Mueller will make reasonable accommodations for qualified individuals with disabilities. To request a reasonable accommodation at any time during the application or interview process, please contact a member of the Human Resources Department.


This employer participates in E-Verify. E-Verify is a web-based system that allows employers to confirm the eligibility of their employees to work in the United States. The system compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records. This notice applies to all applicants and employees, including those hired to work remotely.


Notice of E-Verify Participation:

This employer participates in E-Verify. E-Verify is a web-based system that allows employers to confirm the eligibility of their employees to work in the United States. The system compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records. This notice applies to all applicants and employees, including those hired to work remotely.


Upon enrollment, employers participating in E-Verify are required to clearly display the Notice of E-Verify Participation and Right to Work posters in English and Spanish, both which may be accessed at the links provided below.


IER Right to Work Poster (English/Spanish)


E-Verify Participation Poster (English/Spanish)


Accommodation:

If you require accommodations during any stage of the application or interview process, please let us know. We are happy to work with you to meet your needs.