National Parts Sales Manager

North America Parts Sales ManagerSpheros is seeking a North America Parts Sales Manager to lead and grow our aftermarket parts business across North America. This position will have commercial ownership of parts sales, distributor relationships, key accounts, pricing, forecasting, and overall customer experience.The Parts Sales Manager will work cross-functionally with Sales, Customer Service, Procurement, Operations, Finance, Quality, and Service to drive profitable growth, improve parts availability, and strengthen our North American distributor network.Parts Sales & Distributor ManagementOwn the North America parts sales strategy, revenue growth, and profitabilityManage and develop distributor relationships and key parts accountsEstablish sales targets and conduct regular business reviews with distributorsIdentify new sales opportunities, customers, and opportunities to expand the distributor networkServe as the primary commercial contact for escalated distributor and parts customer needsPricing, Forecasting & InventoryOwn parts pricing, price lists, discounts, and distributor commercial termsMonitor sales, margins, customer trends, and market opportunitiesDevelop sales forecasts and communicate demand requirementsPartner with Procurement and Operations to improve stocking levels, lead times, and parts availabilityMonitor backorders, critical parts, slow-moving inventory, and delivery risksCustomer Experience & OperationsProvide commercial leadership for the North America parts order processPartner with the Parts Customer Service team to ensure order accuracy, timely fulfillment, and strong customer communicationResolve escalated pricing, delivery, billing, and customer concernsWork with Quality and Returns teams to resolve damaged, incorrect, or warranty-related shipmentsSupport continuous improvement of parts processes and customer service standardsBusiness PerformanceTrack and report key performance indicators including: Parts sales and revenue growthGross marginDistributor performanceForecast accuracyParts availability and backordersOn-time delivery and customer service performanceQualifications5+ years of experience in parts sales, aftermarket sales, account management, distribution, automotive, commercial vehicles, or manufacturing preferredExperience managing distributors or key customer accounts strongly preferredStrong commercial, negotiation, analytical, and relationship-management skillsExperience with pricing, forecasting, inventory planning, and ERP/order management systems (SAP experience preferred)Ability to collaborate effectively across departments and take ownership of business resultsAbility to travel within North America as neededWhy SpherosJoin a global technology leader and take ownership of a strategically important North American aftermarket business. Spheros offers opportunities for professional growth, cross-functional leadership, and the ability to directly influence customer satisfaction and profitable growth.Great technologies are born from passion!