Retail Ophthalmic Dispensing Trainee

Summary Assist customers with frames selection, fits and dispenses frames. Utilizing technical information to interpret prescriptions and assist customers with their selection of optical products/services. Pay Class and Pay Rate Pay Class: Full Time Pay Rate: $17.50 - $26.25 per hour Essential Responsibilities Assist each customer in frame and lens selection. Provide customers with accurate product information regarding frames, lens selections and other services. Provide customers covered by Third Party insurance with accurate information regarding benefits to ensure proper selection of frames and lenses. Discuss frames/lens extras and options and inform the customer of any additional charges not covered by their Third Party insurance coverage. Analyze and interpret patients' prescriptions. Sell, fit and dispense frames and other accessories. Maintain a clean and orderly dispensing area. Responsible for the accuracy of patient pricing. Communicate clearly with lab and Optometrist to ensure accuracy of prescription. Fulfill education and experience requirements to become Licensed Optician within state/contract mandated time frame. Adhere to privacy and confidentiality policies (HIPAA). Participate in any/all training and educational activities necessary to fulfill at least the minimum requirements as specified within the departmental goals. This is in addition to the completion of any activities necessary for the maintenance of professional affiliations or organizational requirements. Diligently maintain the cleanliness of all equipment, workstations and the overall facility on a daily basis. As required by changing business needs, complete additional responsibilities as assigned. Education High school diploma or equivalent. Experience & Background Must have a current New York or Massachusetts Apprentice permit to practice. Copy of permit must be on file with the Human Resources Department. One to three months of related experience and/or training. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of the organization. Mathematical Skills Ability to calculate figures and amounts such as discounts, interest and percentages. Ability to apply concepts of basic algebra and geometry. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Essential Responsibilities related to Physical Demands/Work Environment The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the associate is required to stand, use hands and fingers to handle, feel, pick or pinch, and talk or hear most of the time. The associate is occasionally required to stand, walk, and reach with hands and arms. The associate must frequently lift and/or move up to 20 pounds. The noise level in this location is moderate (use of computers, printers and machines). Essential Responsibilities related to Behavioral Characteristics Basic computer literacy. Strong communication skills and the desire to work with the public. Possess an outgoing, positive, professional personality & appearance. Ability to work independently and as part of a team. Ability to interact well with associates. Ability to perform multiple tasks simultaneously. Flexibility to support change. Ability to work onsite and participate in interactive onsite meetings on a regular and predictable basis. Ability to initiate immediate interaction, coordination and collaboration with team members, clients, customers, etc. HIPAA & Security Requirements All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times. As a result, Associates must explicitly adhere to all data security guidelines established within the Company's Privacy & Security Training Program. Equal Opportunity Employer VSP is an equal opportunity employer, committed to the hiring, advancement and fair treatment of individuals without regard to race, color, religion, sex, age, sexual orientation, gender, national origin, ethnicity, disability or veteran status, or any other protected status designated by federal, state or local law. Union Position Compensation Position provides competitive pay and benefits. Minimum pay rate of $17.50 per hour plus incentive. Starting pay may vary based on experience to a maximum of $26.25 per hour. Incentive pay, wage upgrades, and overtime opportunities also available. Additional Notes The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. As required by changing business needs, complete additional essential responsibilities as identified and assigned. #J-18808-Ljbffr VisionWorks