Associate Account Executive / IV Infusion

Overview The Associate Account Executive plays a key role in supporting the growth and success of our infusion pharmacy services. This position is responsible for building and maintaining relationships with healthcare providers, educating them on our pharmacy offerings, and helping to streamline the referral and onboarding process for patients. As part of the Specialty Sales team, you will serve as a liaison between medical offices and our internal clinical and operational teams, ensuring timely and efficient communication, coordination, and support. This is a field-based role with regular interaction across a variety of medical practices and provider types. Ideal candidates are service‑minded, organized, and eager to contribute to patient care through strong provider engagement. Applicants should reside in, or commutable distance to Portland, OR. Travel: 75%. Schedule: Monday - Friday, hours determined by business needs. Benefits Medical, Dental & Vision Benefits plus HSA & FSA Savings Accounts Supplemental Coverage – Accident, Critical Illness and Hospital Indemnity Insurance 401(k) Retirement Plan Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability Employee Discounts Tuition Reimbursement Paid Time Off & Holidays Responsibilities Serve as the main point of contact for referring physicians, nurse practitioners, and clinic staff. Educate healthcare providers on our pharmacy’s services, supported therapeutic areas, and referral onboarding process. Conduct in‑office meetings, educational sessions, and drop‑ins to share materials and answer questions about services. Communicate timely and accurate updates on referral statuses, including benefits verification, prior authorizations, and documentation requirements. Work closely with internal teams to resolve issues and remove barriers to patient access. Ensure referring offices have the tools, training, and support needed to send complete and timely referrals. Build and maintain strong, trust‑based relationships with new and existing referring offices. Serve as a consistent and reliable resource to provider staff to ensure satisfaction with the referral process. Monitor referral activity and collaborate with internal departments to enhance the overall provider experience. Support account development efforts by identifying new referral opportunities and expanding existing provider relationships. Participate in marketing initiatives, outreach efforts, and territory planning with senior sales leadership. Track activities, calls, and interactions in CRM systems to support visibility into territory performance. Partner with sales, clinical, and operations teams to align referral support with pharmacy capacity and service standards. Escale clinical questions or complex issues to appropriate internal stakeholders for resolution. Share provider feedback to inform improvements in services, training, or referral materials. Qualifications Bachelor’s degree preferred (Healthcare, Business, Life Sciences, or related field) or equivalent experience. 0–1 years of experience in healthcare, specialty pharmacy, provider relations, or pharmaceutical services. 1–3 years of experience in healthcare, specialty pharmacy, provider relations, or pharmaceutical services. Excellent interpersonal, communication, and relationship‑building skills. Strong organizational and time management abilities; able to manage multiple accounts and priorities. Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint). Valid driver’s license and reliable transportation for local travel. Knowledge of infusion pharmacy, specialty therapies, or chronic disease treatment pathways. Experience with EMR and CRM systems (e.g., Salesforce). Familiarity with referral coordination, benefit verification, and prior authorization processes. Bilingual skills (if applicable to the region) are a plus. Salary USD $60,000.00 - $75,000.00 / Year #J-18808-Ljbffr PharMerica