Help Desk Technician for MSP
Aurora Computer Technology, Inc.
Full or Part-Time on-site role for a Help Desk Technician at Aurora Computer Technology, Inc. in Staten Island, NY. The Help Desk Technician will be responsible for providing technical support, troubleshooting networks, desktop computers, performing help desk support, and conducting computer repairs. Qualifications Desktop Computers, Troubleshooting, and Computer Repair skills a plus Basic knowledge of networking Problem-solving skills helpful Customer service and communication skills #J-18808-Ljbffr Aurora Computer Technology, Inc.
- ...resources Job Summary/Objective The Service Desk Specialist (SDS) is responsible for... ...client experience, this person is committed to helping our team achieve their department's goals... ...satisfaction, and ticket efficiency within our MSP. The employee will have a positive...SuggestedFor contractorsFreelanceRemote workNight shift
- Solve r One, operating as Solvere One, is hiring an Onsite Help Desk Technician to provide on-site IT support for a client in New York, NY. The role focuses on Tier 1 incident handling, user assistance, and daily IT tasks across Windows and Mac platforms. Requirements...SuggestedFull time
$65k - $80k
...support Microsoft 365, Azure Entra ID, and Google Workspace, and work onsite with clients while coordinating remote assistance. Prior MSP experience is essential. The position offers 3 days onsite and 2 days remote with a salary range of $65,000-$80,000 annually. #J-188...SuggestedRemote work- Integrated Technology Systems, a growing NYC-based MSP, is hiring an L1 Support Engineer for an in-office role in NYC. Base salary starts at $55k+ with quarterly bonuses, health insurance, PTO, and a 401(k) starting in year two. Responsibilities include first-line troubleshooting...SuggestedWork at officeRemote work
$75k - $85k
...System Administrator (MSP / Partial WFH) Location: New York City, NY Work Model: Hybrid... ...is a hybrid role for an experienced MSP technician who enjoys owning client issues, working... ...and onsite client appointments while helping deliver the high touch service expected by...SuggestedLocal areaRemote workWork from home- Bowman Williams is seeking a System Administrator to support multiple MSP clients in a hybrid role with regular NYC client visits. The position combines remote support with onsite work, focusing on uptime, security, and responsive service. The ideal candidate has MSP experience...Remote work
$70k - $85k
...server, and virtualization technologies. If you’ve worked in an MSP environment and want to deepen your skills in infrastructure and... ...security improvements Collaborate with clients to understand needs and help deliver effective solutions Qualifications and Experience...Full timeWork from home2 days per week$70k - $75k
...types Annual Bonus System Administrator L1 (MSP) - Manhattan, NY $70,000-$75,000 +... ...safe. We’re looking for an experienced IT Technician with strong MSP roots who’s ready to level... ...directly into each article, started with the help of AI. #J-18808-Ljbffr Bowman WilliamsFull timeWork at officeRemote work- SHI International is seeking an MSP Support Engineer - Vendor Engagement Specialist to coordinate communications between customers and vendors and ensure complex issues are addressed promptly. You will create cases, schedule calls, monitor progress, document updates in...
- A leading IT services provider in the United States is seeking a Level 2 Technician to provide advanced technical support. You will resolve escalated service requests while ensuring high customer satisfaction. The ideal candidate has 3-5 years of IT support experience,...
$67k - $72k
Information Technology Help Desk Technician This range is provided by Techworks Consulting, Inc.. Your actual pay will be based on your skills... ...0/yr - $72,000.00/yr Are you ready to join an award-winning MSP recognized as one of the best places to work? Techworks Consulting...Full timeRemote work$115k - $125k
...Senior System Administrator (MSP Projects) Location: New York City, NY Work Model: Client facing with regular NYC area site work Salary: $115,000 to $125,000 MSP Experience: Required Project Focused Senior MSP Role We are a premium New York City based...Work at office$67k - $72k
A leading IT service provider in Bronx, NY is looking for an Information Technology Help Desk Technician to handle client calls, troubleshoot technical issues, and provide effective solutions. The ideal candidate should possess excellent PC troubleshooting abilities and...Full time- MAJOR RESPONSIBILITIES AND DUTIES Help Desk and User Support Answer inbound telephone and email desktop and systems support requests. Responsible for all end user software support, including: Windows based operating systems, Microsoft Office suite, and financial industry...Work experience placementWork at officeRemote work
- ...application due to a disability, contact this employer to ask for an accommodation or an alternative application process. IT Help Desk Technician I Full-Time, Hourly 3 Columbus Circle, New York, NY, US 2 days ago Requisition ID: 1173 Salary Range: $28.94 To $31.35...Hourly payFull timeFor contractorsLocal areaRemote workFlexible hours
- PrideOne is seeking a Senior Staffing Specialist or junior Program Manager to be the primary contact for a new MSP client. This in-office role in midtown Manhattan involves requisition management, candidate screening, onboarding, and vendor management across admin to engineering...Work at office
- ...Acceptance Testing (UAT) and functional testing Technical documentation and process development IT ticketing systems and service desk workflows User account management, access provisioning, and permissions Desired Qualifications Strong attention to detail...
- ...Service Desk Technician I Employment Type: Full-Time FLSA Status: Non-Exempt Department: MSP Work Location: Remote – U.S.; ability to travel to client sites and work nights... ...technology issues, documents service requests, and helps ensure client concerns are identified and...Full timeLocal areaRemote workFlexible hoursNight shiftWeekend work
$18 - $20 per hour
...users working with modern Windows and macOS operating systems, helping resolve everyday technical issues and improve system usability.... ...issues. Previous experience working for a managed service provider (MSP) is a strong advantage. Familiarity with modern Windows...Hourly payRemote workWork from homeMonday to FridayFlexible hoursShift workNight shiftAfternoon shift$22 per hour
...working, self-disciplined, dependable, responsible, detail-oriented, IT-savvy "people person" for a 40-hour Friday-Monday Level 2 Help Desk Tech position in the exciting environment of a B2B technology company. This is a fully remote (work-from-home, USA-only) position....Hourly payFull timeRemote workWork from homeWeekend work- Overview Akkodis is seeking a Help Desk Analyst for a contract-to-hire job with a 100% remote opportunity. Responsibilities Provide first-line support for technical issues via phone, email, and chat. Troubleshoot hardware and software problems and assist with user access...Contract workRemote work
$66k - $82k
Join to apply for the Help Desk Technician (Tier 1) role at Nebius Get AI‑powered advice on this job and more exclusive features. This range is provided by Nebius. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base...Temporary workWork at officeImmediate startRemote work$45k - $57.5k
...application due to a disability, contact this employer to ask for an accommodation or an alternative application process. DTS Help Desk Technician - Mid-Level Remote, US 5 days ago Requisition ID: 1170 Salary Range: $45,000.00 To $57,500.00 Annually DTS Help Desk...Remote work- ...smaller projects and automations on an ad hoc basis, helping improve support delivery across the service desk Handle high‑pressure, high‑volume periods calmly... ...Preferred Qualifications Prior experience working for an MSP Practical application of information security...Remote work
$45k
...you'll resolve escalated support tickets, help administer and maintain client... ...across the region. Mentor and assist Tier 1 technicians, sharing knowledge and helping them grow.... ...escalation or systems administration exposure (MSP/consulting experience a plus). Working knowledge...Work at officeLocal areaRemote work- ...highly motivated and client-centric Service Desk Analysts to join our global Service... ...ecosystems. Beyond resolving incidents, you will help identify trends, reduce repeat issues,... ...providing end-user IT support in a corporate or MSP environment (early-career candidates...Work at officeRemote workWorldwideFlexible hoursNight shift
$60k - $80k
...technology, industry expertise, implementation and managed services to help organizations derive value from the transformative benefits of... ...according to best practices and internal standards. Utilize MSP tools for remote access, monitoring, and centralized endpoint management...Temporary workWork at officeRemote workFlexible hours- ...Ideal Candidates would have several years of work history with an MSP providing Level 2/3 support with knowledge across a wide range of... ...phone calls) to share technology solutions and best practices. Help maintain and expand Support Team documentation/knowledge base. Collaborate...Work experience placementRemote workWork from home
- ...company’s ticketing system. Escalate complex issues to senior technicians, systems engineers, vendors, or client contacts when appropriate... ..., asset records, workflows and support procedures. Follow MSP processes for communication, escalation, time entry, documentation...Remote work
- ..., understood, modeled, and acted upon by intelligent systems. \n \n Role Summary: \n As a Member of Technical Staff, you’ll help bridge the gap between cutting-edge research and high-reliability systems. You’ll work side-by-side with domain scientists to build...
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