IT Service Desk Manager - Lead 1,000+ User Support
DCCM
DCCM is seeking a hands-on Manager, Service Desk to lead the centralized IT support function for approximately 1,000 employees across multiple divisions and locations. The role focuses on daily operations, staff coaching, and delivering exceptional customer service. You will drive process improvements, manage SLAs, and collaborate with IT leadership to enhance workflows, knowledge management, and service delivery.
#J-18808-LjbffrVacancy posted 1 day ago
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