ACT Team Supervisor

Job Title: ACT Team Supervisor Department: ACT Reports to: Director of ACT Team Revision Date: 5/18/2026 Job Summary ACT Team Supervisor is a professional specialist who works closely with the Director of ACT Team. The supervisor assumes leadership functions, responsibilities, and clinical oversight in collaboration with the Director and other assigned duties during their absence. The supervisor ensures the team meets its performance outcomes as defined by NYS Office of Mental Health licensing standards and Joint Commission accreditation standards, and works with the Director and all clinical ACT staff to achieve monthly targets while promoting patient‑centered care and positive patient outcomes. The supervisor also works with the team to maintain fidelity to the ACT model. Duties/Responsibilities Oversee the clinical and administrative operations of the ACT Team and report on the team’s performance status to the Director of ACT Team. Assist in leading the daily organizational meeting and the weekly clinical team meeting. Coordinate the intake of new participants in collaboration with the interdisciplinary team. Direct team members to complete daily service delivery to program recipients to ensure consumers receive services based on current needs and risks. Provide person‑centered service coordination to the team participants. Attain monthly and annual productivity requirements. Collaborate with participants in the formulation and ongoing updates of treatment plans and other required assessments. Engage in assertive outreach as relevant. Support program participants in successful living in their homes (provide skills teaching, ADL coaching, assistance with cleaning and laundry, etc.). Complete service documentation and all relevant documentation in accordance with agency policies. Maintain written and computerized records, compile reports, and complete other program documentation (service docs, incident reports, on‑call logs, letters, etc.). Organize and participate in social activities with participants in the community. Coordinate and monitor referrals to community services and advocate for participants’ active involvement in the process. Participate in on‑call rotation. Provide supervision to staff according to agency policies. Provide 24/7 on‑call backup for the Director of ACT Team as needed. Assume regulatory and fiscal reporting requirements in the Director of ACT Team’s absence. Participate in meetings as required (housing meeting, clinical meeting, vacancy meeting, etc.). Support the Director of ACT Team and team members in carrying out daily tasks. Perform responsibilities to support team members as assigned by the Director of ACT Team. Complete other duties as assigned. Promote and monitor the team’s performance to ensure achievement of positive outcomes in reducing homelessness, hospitalization, emergency room visits, drug use, dangerous behaviors, and criminal recidivism. Required Skills/Abilities (Unit Specific) Demonstrated leadership skills and ability to interface effectively with employees, patients, and community. Ability to manage stressful situations, often dealing with patients, families, and irregular hours and on‑call responsibilities. Knowledge of community resources. Excellent oral and written communication skills and computer literacy. Experience in a management or supervisory capacity preferred. Must be knowledgeable of the ACT model and willing to promote and respect its philosophy. Education And Experience Preferred: Master’s degree in psychology, social work, or related field, or Bachelor’s degree and minimum five years of experience working directly on an ACT Team. Experience working in community mental health settings that provide services to recipients in the community. Working Conditions Requires attendance of seminars, workshops, conferences when appropriate. Requires attendance of staff and team meetings. Prolonged periods of sitting at a desk and working on a computer. Ability to perform prolonged or extensive standing, walking, and/or traversing. Must be able to lift up to 15 lbs at times. Comply with DOH requirements for annual health assessments and required immunizations. Pay Range: $27.67 - $38.00/hr. Employee salary is based on commensurate experience and other qualifications.

EQUAL EMPLOYMENT OPPORTUNITY

Oswego Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. #J-18808-Ljbffr Oswego Health