Customer Support Specialist
Jobtailor
Jobtailor is seeking a customer support specialist focused on Utility Billing to assist municipal clients with setup, billing cycles, and issue resolution. You will troubleshoot billing issues, educate users, and maintain thorough case documentation. You will collaborate with Product, Delivery, and QA teams, contribute to knowledge bases and user training, and stay current on public-sector billing practices and customer service standards. #J-18808-Ljbffr
Vacancy posted more than 2 months ago
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