Director, Program Management (Medical Device)

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.Job SummaryGeneral Purpose: The Director, Program Management is responsible for leading strategic, cross-functional program execution and driving customer-focused solutions that support business growth, operational excellence, and long-term client retention. This role provides leadership in developing and implementing global program strategies, ensuring seamless delivery of products and services, and strengthening relationships with key customers. The Director acts as a senior liaison between internal stakeholders and external clients, ensuring alignment, accountability, and consistent delivery of high-quality outcomes.Principle Accountabilities:Strategic Leadership & Program ExecutionDefine and execute comprehensive program strategies aligned with organizational objectives, customer requirements, and growth targets.Provide executive oversight for the planning, execution, and delivery of complex, cross-functional programs across multiple accounts.Establish program governance, performance metrics, and reporting structures.Drive operational excellence throughout the program lifecycle.Customer Engagement & Relationship ManagementServe as the senior point of contact for key customers and build strong relationships.Partner with clients to define objectives, deliverables, timelines, and success measures.Lead and support contract negotiations.Ensure Scope of the project is assessed periodically, and any out-of-scope elements identified and reviewed with customer.Cross-Functional CollaborationLead collaboration across engineering, operations, supply chain, quality and account management teams.Ensure effective communication of program strategy and risks to executive management.Align customer expectations with internal capabilities.Business Growth & DevelopmentIdentify and drive new business opportunities.Support proposal development and pricing strategy.Contribute to account growth strategies.Operational & Financial PerformanceMonitor program performance against financial and operational metrics.Lead Quarterly Business Reviews (QBRs).Implement continuous improvement initiatives.Talent Leadership & Organizational DevelopmentBuild and develop high-performing teams.Foster a culture of accountability and collaboration.RequirementsBachelor’s degree in Engineering, Business, or related field.10+ years of progressive experience in program management or related areas.Strong leadership, communication, and stakeholder management skills.Experience managing financial performance and contracts.Demonstrated experience leveraging problem solving tools to statistically quantify decision making.Medical Device/Or Regulated manufacturing experience required.Effective negotiation skills.Ability to work in a face-paced 24/7 environment.Demonstrated experience in Project management tools-Smartsheet, MS Project, etc.Good Financial acumen-ability to interpret and find drivers of P&L statement.Team builder and collaborator.Qualifications - PreferredMBA or equivalent.Experience leading programs and large projects in complex environments.Operational excellence and lean background.MF15What you'll receive for the great work you provide:Full range of medical, dental, and vision plansLife InsuranceShort-term and Long-term DisabilityMatching 401(k) ContributionsVacation and Paid Sick TimeTuition Reimbursement Application Deadline:Applications for this job position will be accepted for at least five days following the job posting start date below and continuing until the end date below or until the position is filled. This posting may close sooner due to application volume.Job Posting Start Date 06-24-2026 Job Posting End Date 09-25-2026 The base pay range for this position is provided below. The final base rate offered will be determined using job-related, non-discriminatory criteria, including but not limited to experience, qualifications, geographic location, education, external market data, and internal equity.$160,100.00 USD - $220,200.00 USD AnnualJob CategoryOperationsIs Sponsorship Available?NoFlex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email View email address on click.appcast.io and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).SummaryLocation: USA, IL, Buffalo GroveType: Full time