Technical Account Manager, Product Delivery (PAR Retail)

Ready to make an impact? Explore our open roles and find your place at PAR. Together, we’re shaping the future while living our values every step of the way. We take charge – every problem has an owner. Deliver Outcomes The scoreboard matters – effort must yield a “W”. Win Together We generate collective wins for our customers, employees, shareholders and community. Never Settle We are drivers, forever disrupting the status quo. For PAR to win, we need our customers, our employees, our suppliers, our shareholders, and our community to succeed We believe by committing to these values (and more) we can build a cultural moat that, combined with our product moat, will create years of long-term success What to Expect During the Interview Process Technical Roles Key Stakeholders’ Interview Opportunity to meet with a member of executive leadership—applicable for certain roles or levels during the interview process. Candidates may be invited to showcase their technical skills and expertise through a project or technical assessment. Non-Technical Roles Key Stakeholders’ Interview Opportunity to meet with a member of executive leadership—applicable for certain roles or levels during the interview process. We Can’t Wait to Meet You! Join our Talent Community to be the first to hear about open roles, career tips, events, and everything we’re up to. Come Work at PAR! Technical Account Manager, Product Delivery (PAR Retail) Location Philadelphia, PA; Remote - Pennsylvania; Remote United States Full time Location Type Remote Compensation Remote USA Base Salary Range $105K – $126K Offers Bonus Philadelphia, PA Area Range Base Salary Range $116K – $135K Offers Bonus The base salary range for this position is commensurate with work location, experience, skills, certifications, education, and prior accomplishments. The position may be eligible for additional compensation, including a bonus, commission and/or equity, as applicable. For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn , X (formerly Twitter) , Facebook , and Instagram . Position Description: We are looking for a Technical Account Manager, Product Delivery (aka Product Delivery Lead, PAR Retail) to join our growing PAR Retail team. In this role, you will act as the Scrum Product Owner on a team building out and maintaining a digital platform including mobile applications. You’ll be responsible for drafting requirements and managing the backlog as you represent the roadmap set forth by our clients and internal team. You’ll work closely with engineering, UX/design, QA, DevOps, product managers, clients and internal stakeholders, as you manage the definition, design, and delivery of new product features while also assisting in maintaining the existing production applications. You’ll work across technical and non-technical teams as a bridge between business outcomes and technology. Position Location: Philadelphia, PA or Remote USA. What We’re Looking For: 4+ years of project/account management or product owner experience, especially with iOS/Android mobile apps Experience managing and working with clients Experience with agile (Scrum/Kanban) development methodologies Excellent presentation and interpersonal communication skills Strong negotiation, organizational, and facilitation skills Detail-oriented self-starter who can stay on track and pursue solutions without supervision Ability to work under pressure, meet deadlines, and handle multiple projects simultaneously Passion for digital products and mobile technologies Unleash your potential: What you will be doing and owning: Work hand-in-hand with PAR clients, designers, and engineering to define product technical requirements and build delivery plans, including resourcing breakdowns, release burndowns, and more Be accountable for project results, schedule, and deliverables Represent the product roadmap while acting as the Scrum Product Owner in PAR’s agile design and engineering process, including roadmap and backlog management, sprint planning, standups, sprint demos, retrospectives, and more Manage product documentation and requirements using Confluence and Jira to ensure docs and tickets have clear acceptance criteria, are up to date, and aligned to the outcomes under your management Be accountable for preparing your team for status presentations, review meetings, and UAT sessions Prepare effective written correspondence and present information to client and internal stakeholders Provide consistent and comprehensive status updates and reports on project status Interview Process: Interview #1: Video Screen with Talent Acquisition Team Interview #2: Video interview with the Hiring Manager (via MS Teams) Interview #3: Video interview assessment with the Team (via MS Teams) Interview #4: Video interview with Customer Success leadership (via MS Teams) PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact View email address on click.appcast.io . If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website. #J-18808-Ljbffr ParTech, Inc.