JEWELRY/STORE MANAGER

Overview Serve as the primary supervisor for the entire location, maximizing the financial performance of the store and achieving growth and sales targets by managing, training, and motivating the sales team. Build an emotional connection between Fred Meyer Jewelers and customers through engagement and communication during every shopping occasion both in store and online. All associates perform tasks safely in accordance with corporate policies and federal and state laws, and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. Responsibilities Model Customer‑first behavior; deliver and encourage other associates to provide excellent customer service. Achieve growth and sales targets by successfully managing the store sales team. Maintain profitability of the location through sales and proper shrink and expense control. Interview, hire, and recruit in the community to maintain a pool of highly qualified candidates. Onboard, train, and oversee development of store associates; assess current talent and prepare talent for advancement. Achieve store targets that drive sales (e.g., credit applications, protection plans, and Diamond Design Parties). Conduct monthly staff meetings and weekly and monthly touch‑bases with each associate. Supervise and coach direct reports in performance, conduct performance reviews, provide feedback, and hold the team accountable for results. Coordinate the operational functions of the location. Plan, organize, and supervise inventory processes. Display merchandise and promotional materials in accordance with corporate merchandising plans and maintain store fixtures. Create staff schedules to meet business needs. Verify that the goldsmith and watchmaker deliver proper service to customers. Verify that price changes, recalls, and stock balances are up-to-date. Communicate current market trends and competitor activities to associates. Partner with the host store when located inside a Kroger Marketplace format store. Maintain flexibility to work any shift and holidays. Travel to off‑site training events and division or regional meetings. Must be able to perform the essential functions of this position with or without reasonable accommodation. Qualifications Desired previous job experience: Knowledge of Fred Meyer Jewelers policies, procedures, and organizational structure. 2 years of management experience. Proficiency with Microsoft Outlook, First Place, Act, intranet/internet systems. Experience directing or participating on project teams. Minimum position qualifications / Education: Bachelor’s degree in business or related field, plus a minimum of 6 months of experience as a Fred Meyer Jewelers assistant manager. 2 years of retail jewelry experience, or a combination of relevant education and experience. Minimum 18 years of age. Ability to pass a drug test. Maintain confidentiality and accuracy/attention to detail. Ability to organize and prioritize a variety of tasks and projects. Familiarity with industry/technical terms and processes. Ability to continue education as necessary. Valid driver’s license. Diamond Council of America (DCA) courses completed within a year from being hired to this position. Job Information Job Identification: 197394 Job Category: Fred Meyer Jewelers Posting Date: 06/16/2026, 10:03 PM Location: 14700 SE McLoughlin Blvd, Portland, OR 97267, US (On‑site) Benefits Wide range of healthcare coverage, including medical, dental, vision, and prescription coverage through company plans or collective bargaining agreement plans. Flexible scheduling in full‑ and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service. Emotional and financial support with free counseling through our Employee Assistance Program and confidential financial tools and coaching. Associate discounts on purchases, including food, travel, technology, and more. Up to $21,000 in tuition reimbursement over your career through our industry‑leading Continuing Education program. Vast potential for growth through abundant industry‑leading training programs and diverse career pathways. #J-18808-Ljbffr Kroger