Director, Technical Product Management

Director, Technical Product Management
Company: Norstella

Location: Remote, United States

Date Posted: Oct 28, 2026

Employment Type: Full Time

Job ID: R-2044

Description
About Norstella
Norstella is a premier and critical global life sciences data and AI solutions platform dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle — from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.

Norstella unites five market-leading brands (Citeline, Evaluate, MMIT, Panalgo, and The Dedham Group) that all have a shared vision of improving patient access to life-saving therapy. Norstella delivers must-have answers and insights for critical strategic, clinical, and commercial decision-making. We help our clients:

Accelerate the drug development cycle

Make data driven commercial and financial decisions

Match and recruit patients for clinical trials

Assess competition and bring the right drugs to market

Identify and address barriers to patient access

Leverage the latest AI to turn data into insights for faster and better decision making

Norstella serves almost every pharmaceutical and biotech company in the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.

About The Position:
Norstella is seeking a Director or Senior Director of Technical Product Management to lead the strategy and execution of our data platform and AI-powered product suite. This is a high-impact, cross-functional role at the intersection of commercial life sciences data, modern AI delivery mechanisms, and revenue growth, sitting within a global product and technology organization. The right candidate is equally comfortable whiteboarding architecture with engineers and conducting discovery sessions with enterprise customers.

Key Responsibilities:
Product Strategy & Roadmap

Own the end-to-end product vision and roadmap for our data platform, including data delivery mechanisms — APIs, MCPs, data feeds, and AI agents.

Define and execute go-to-market strategy for AI-native products built on commercial life sciences data assets (open claims, EMR notes, payer data, and more).

Prioritize features and capabilities based on market demand, competitive landscape, and revenue impact.

Translate complex data and AI capabilities into clear, differentiated value propositions for commercial and clinical customers.

AI & Data Platform Delivery

Oversee the product lifecycle for AI-native capabilities including agentic workflows, LLM-powered insights, and structured/unstructured data pipelines.

Drive adoption of modern data delivery modalities: RESTful APIs, MCP (Model Context Protocol) servers, bulk data feeds, and embedded AI agents.

Collaborate with data science, engineering, and architecture teams to ensure platform scalability, data quality, and compliance.

Stay ahead of the AI/ML landscape to identify emerging patterns applicable to life sciences commercialization.

Revenue & Commercial Focus

Partner closely with sales, solutions engineering, and customer success to drive pipeline expansion, accelerate deal cycles, and support renewals.

Serve as a subject matter expert and executive-level product voice in strategic customer conversations.

Build credibility with technical buyers by demonstrating hands-on fluency with data schemas, API design, and AI/ML delivery patterns.

Partner with sales and customer success in executive business reviews, QBRs, and strategic account planning sessions.

Define and track product-level KPIs tied to revenue growth, adoption, and retention.

Leadership & Cross-Functional Collaboration

Manage and mentor a team of product managers; establish a culture of curiosity, rigor, and customer empathy.

Align product priorities with business objectives through regular engagement with executive leadership.

Coordinate across data operations, legal/compliance, marketing, and technology to ship high-quality products on schedule.

Communicate roadmap and progress clearly to both technical and non-technical stakeholders.

All other duties, as assigned.

Required Qualifications

10–15 years of product management experience, with meaningful time in data platforms, health/life sciences, or enterprise SaaS.

Experience building and commercializing AI-native products — from concept through launch and revenue generation.

Deep familiarity with commercial life sciences data assets, including open/closed medical and pharmacy claims, EMR/EHR notes, payer formulary and coverage data, and provider/patient-level datasets.

Strong technical fluency: able to engage credibly with engineers on API design, data schemas, LLM pipelines, and agent frameworks without writing code.

Experience owning data delivery products — APIs, data feeds, MCP servers, AI agents, or similar developer-facing surfaces.

Demonstrated ability to run structured customer discovery across both technical (engineering, data science) and business (commercial, clinical, operations) stakeholders.

Revenue orientation — experience tying product decisions to ARR, expansion, and churn metrics.

Excellent written and verbal communication; can tailor messaging from data engineer to chief commercial officer.

Preferred Qualifications

Experience at a health data company, payer analytics firm, or life sciences technology vendor.

Familiarity with Model Context Protocol (MCP), LangChain/LangGraph, or similar agentic AI frameworks.

Background in FHIR, HL7, or other healthcare interoperability standards.

MBA or advanced degree in a quantitative or life sciences field.

Occasional travel may be required.

Benefits

Medical and Prescription Drug Benefits

Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)

Dental & Vision Benefits

Basic Life and AD&D Benefits

401k Retirement Plan with Company Match

Company Paid Short & Long-Term Disability

Paid Parental Leave

Paid Time Off & Company Holidays

Please Note - All candidates must be authorized to work in the United States. We do not provide visa sponsorship or transfers. We are not currently accepting candidates who are on an OPT visa.
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

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