Salesforce Platform Administrator

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Salesforce Administrator based in the United States.

We are seeking an experienced Salesforce Administrator to maintain, optimize, and enhance a Salesforce environment supporting a mission-driven organization. In this role, you will design scalable solutions, automate complex workflows, and improve the overall user experience. You will also take ownership of data quality, security, documentation, and platform governance. Through training and user support, you will help teams across North America maximize the value of Salesforce. This fully remote opportunity offers flexible working arrangements, professional development, and the chance to use technology to support meaningful organizational impact.

\Design, configure, and maintain Salesforce functionality, including complex Flows, dynamic layouts, custom objects, actions, applications, and executive dashboards.

Gather and translate business and user requirements into sustainable technical solutions that deliver an intuitive, high-quality user experience.

Manage and audit Salesforce security architecture, including user roles, profiles, permission sets, sharing rules, and Organization-Wide Defaults.

Support integrations with third-party applications and external systems, including Sage Intacct, Make.Collaborate with external partners and vendors to design, implement, and troubleshoot cross-platform functionality.

Lead training sessions, webinars, and interactive workshops for staff across North America to improve Salesforce adoption and technical proficiency.

Drive data quality initiatives by developing data hygiene processes, implementing supporting tools, and training users in data management best practices.

Create and maintain comprehensive documentation covering Salesforce configurations, workflows, integrations, and operational procedures.

Monitor Salesforce releases, evaluate new features, and recommend enhancements aligned with evolving business needs and industry best practices.

Provide ongoing technical support, troubleshoot system issues, and manage competing priorities while contributing to broader IT initiatives.

Bachelor's degree in Computer Science, Information Technology, or a related field.

Required Salesforce Administrator certification and significant hands-on experience administering Salesforce environments.

Advanced knowledge of Salesforce products, including complex Flow automation, configuration, customization, and platform maintenance.

Experience supporting third-party integrations and connected business applications.

Strong understanding of Salesforce security architecture, access management, data quality, testing, and change management.

Strong written and verbal communication skills, including the ability to explain technical concepts in accessible language and deliver training to diverse audiences.

Strong organizational skills and the ability to manage multiple projects, adapt to changing priorities, and work independently in a remote environment.

Willingness to support the organization's mission, vision, and values, with occasional overtime or on-call availability as required.

Fully remote work: Work from home with flexible arrangements designed to support work-life balance.

Full-time schedule: Three weeks of vacation, generous holiday time, and additional leave provisions.

Retirement benefits: Employer contributions to a retirement savings plan.

Opportunities to expand technical expertise, strengthen Salesforce skills, and pursue career growth.

Flexible work arrangements: Support for balancing professional responsibilities and personal commitments.

The opportunity to use technology to support a mission-driven organization and contribute to initiatives benefiting communities across North America.

A collaborative environment that values diversity, belonging, and the contributions of people from different backgrounds.

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