SalesForce Business Analyst

PROLIM Corporation

Salesforce Business Analyst

Naperville, IL (Onsite , locals only)

Contract

JD:

Business Analysis & Stakeholder Collaboration

Gather and translate business requirements into user stories| process flows| and functional specs while acting as a bridge between stakeholders and technical teams.

Salesforce Solution Design

Design scalable solutions across Sales| Service| and Experience Clouds| including data models| objects| and automation aligned with best practices.

Process Optimization & Automation

Improve CRM processes using Salesforce tools (Flows| Process Builder) while ensuring performance| scalability| and compliance with platform limits.

Delivery| Testing & Documentation

Manage Agile delivery| maintain BRD/FSD and traceability| oversee UAT| define test cases| and ensure successful feature delivery.

Data| Reporting & Change Management

Handle data modelling| integrations| reporting/dashboard creation| and support user training| adoption| and post-implementation improvements.

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Vacancy posted 3 days ago

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