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SalesForce Business Analyst

PROLIM Corporation

Salesforce Business Analyst


Naperville, IL (Onsite , locals only)


Contract


JD:


Business Analysis & Stakeholder Collaboration


Gather and translate business requirements into user stories| process flows| and functional specs while acting as a bridge between stakeholders and technical teams.


Salesforce Solution Design


Design scalable solutions across Sales| Service| and Experience Clouds| including data models| objects| and automation aligned with best practices.


Process Optimization & Automation


Improve CRM processes using Salesforce tools (Flows| Process Builder) while ensuring performance| scalability| and compliance with platform limits.


Delivery| Testing & Documentation


Manage Agile delivery| maintain BRD/FSD and traceability| oversee UAT| define test cases| and ensure successful feature delivery.


Data| Reporting & Change Management


Handle data modelling| integrations| reporting/dashboard creation| and support user training| adoption| and post-implementation improvements.
Vacancy posted 1 day ago
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