Restoration Project Manager

Restoration Project Manager

The Restoration Project Manager leads assigned mitigation and restoration projects from initial assessment through completion. This role oversees teams, coordinates resources, manages project financials and documentation, and serves as the primary point of contact for customers, insurance representatives, vendors, and subcontractors.

Benefits include free uniforms, health insurance, paid time off, vision insurance, 401(k) matching, bonus based on performance, company car, and dental insurance.

Key responsibilities include evaluating losses and job-site conditions; establishing the scope, safety plan, schedule, milestones, and resource needs for each project; preparing accurate estimates in Xactimate and obtaining scope and pricing approval from customers, clients, and insurance representatives; leading restoration teams and coordinating crews, subcontractors, equipment, materials, and other resources across active projects; setting daily priorities, monitoring project progress, resolving production or scheduling issues, and ensuring work meets company and industry standards; serving as the primary point of contact and communicating proactively with customers, insurance representatives, vendors, subcontractors, and internal teams; ensuring project documentation is accurate and complete, including photos, notes, labor, equipment, materials, and subcontractor records; managing project costs, job profitability, workforce utilization, billing support, and timely project completion; coaching and developing team members while maintaining accountability for safety, quality, productivity, and customer satisfaction.

Qualifications include a high school diploma or GED required; associate or bachelor's degree preferred; minimum 7 years of mitigation and restoration experience, including at least 3 years in project management or senior operations leadership overseeing supervisors and multiple crews; demonstrated experience managing restoration projects from initial assessment and estimating through production, billing, and closeout, with strong knowledge of documentation, scheduling, and job-cost control; proficiency in Xactimate, including preparing, reviewing, and revising restoration estimates; working knowledge of time-and-materials billing strongly preferred; proficiency with Microsoft Office and the ability to learn and use company project-management and documentation systems; IICRC certification preferred; WRT, ASD, or other relevant certifications are a plus.

Work schedule, travel, and physical requirements include a full-time position with occasional evening, weekend, holiday, or on-call work based on project needs; local and out-of-area travel may be required; must be able to inspect active restoration job sites safely.