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Citywide IT Operations Analyst (ServiceNow)

City of New York

City of New York seeks a Computer Associate (Operations) III to plan and deliver citywide technical diagnostics, active directory administration, and device provisioning. The role balances immediate service desk demands with hands-on hardware maintenance and remote user troubleshooting. Under supervision, you will resolve ServiceNow incidents, manage phone support, optimize queues, and support Body Worn Cameras and walk-in services. #J-18808-Ljbffr

Vacancy posted more than 2 months ago

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