Transfer Admission Counselor

Transfer Admission Counselor Roosevelt University, located in the heart of downtown Chicago, is seeking a Transfer Admission Counselor to strengthen our partnerships throughout Chicagoland and help take our team to the next level. This hybrid position will be based at our Chicago campus, with an expectation of 2‑3 days on campus per week (adjusted for the time of year) and additional travel to partner schools. The Transfer Admission Counselor’s primary responsibility is to guide prospective students and families through the transfer review and application process. This includes meeting with prospective students, families, and school partners to assess academic eligibility, discuss academic offerings, and inform individuals of the Roosevelt student experience. The Counselor will manage an assigned territory of partner schools, acting as the primary point of contact for all school partners and collaborating with offices such as Financial Aid Services, Academic Advising, and other student support services to ensure successful matriculation. Responsibilities Recruitment and Territory Management Promote the programs and services offered that contribute to the value and mission of Roosevelt University. Identify, recruit, and admit prospective students in a designated market. Manage a recruitment territory from inquiry to matriculation. Execute and evaluate recruitment strategies. Conduct outreach by email, phone, or virtually with students, parents, and school partners. Participate in on‑campus recruitment events and visit opportunities, including weekend and evening hours. Relationship Building Counsel prospective transfer applicants on the admissions process and opportunities at the university. Provide one‑on‑one and group admissions counseling to diverse populations. Communicate requirements, expectations, opportunities, and success stories with school partners to support and identify potential students. Application Management Manage the transfer applicant pool for all undergraduate programs in the assigned territory. Use CRM (Slate), outreach, and other tools to facilitate application completion. Thoroughly review student credentials in making admission decisions using university guidelines and awarding merit scholarship opportunities. Student Guidance Guide students through the enrollment process, from inquiry or application through matriculation. Provide guidance and pre‑advising to prospective students to determine admissibility, appropriate program, location, and resources. Inform students of the various offerings and opportunities available while considering their abilities and needs for success. Assist students with accessing and understanding general post‑admission information and processes such as financial aid, residence life, advising, and student support services. Travel Plan and arrange all phases of local or regional travel. Travel to local or regional community colleges or other sites for recruitment events. Participate in off‑campus events, visit opportunities, or meetings to engage with prospective students, families, and other partners. Collect and enter prospective student contact information for the CRM system. Qualifications Bachelor’s degree in a relevant field. Minimum of 1‑year experience working in admissions/enrollment. Strong public speaking and presentation skills. Ability to adapt communication style to different audiences. Ability to manage relationships externally and within Roosevelt University. Ability to establish and maintain effective working relations in a multicultural environment. Ability to navigate personal and potentially difficult conversations with care and tact. Self‑starter with the ability to prioritize independently. Excellent organizational, written and verbal communication, interpersonal skills, and attention to detail. Positive and professional demeanor. Demonstrated commitment to service excellence by embodying Roosevelt’s core values, mission, and vision. Experience with database systems such as a CRM or SIS. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Valid driver’s license and/or ability to travel for recruitment. Preferred Qualifications Experience with Slate or another CRM. Experience with Banner or another SIS. Equipment Operated Desktop/laptop computer, copier/multi‑function device, fax, cellphone, and landline telephone. Software systems: CRM (Slate), SIS (Banner), video conferencing (Zoom), and remote communication tool (Microsoft Teams). Working Conditions Standard climate‑controlled office environment. The role is mostly sedentary and requires frequent use of wrists for typing and extended time using a computer. Compensation The salary range for this position is $50,000‑52,000 annually. Benefits Roosevelt University offers a comprehensive benefits package. Please review our benefits in further detail at Title IX Contact Federal Title IX policy requires that all colleges and universities make known the contact information for the person responsible for coordinating efforts to comply with Title IX regulations. At Roosevelt University, the Assistant Vice President for Social Justice and Advocacy and Title IX Compliance is Natasha Robinson. Her office is in the Auditorium Building of the Chicago campus, 430 S. Michigan Avenue. She can be reached at View phone number on click.appcast.io or View email address on click.appcast.io. Contact Information Do not contact the email address listed for job application inquiries; if you have questions, email View email address on click.appcast.io . #J-18808-Ljbffr Roosevelt University