Software Systems Engineer

Enterprise Solutions and Management (ESM) is a rapidly growing government contractor that provides strategic IT services that meet mission needs for Defense and Federal customers. We are hiring a Software Systems Engineer to support an enterprise-level program within a federal environment.

Job Description and Responsibilities

Enterprise Solutions and Management (ESM) is seeking an experienced Software Systems Engineer in support of the Defense Logistics Agency's (DLA) Network Tools and performance monitoring support services requirements. The chosen candidate will assist designated DLA staff in integrating network management software tools to optimize network performance in support of critical business applications.

• Optimize tools to provide improved service levels and the ability to expeditiously diagnose and quickly correct issues minimizing downtime.
• Configure and integrate the current environment consisting of Micro Focus Network Operations Management (NOM) including but not limited to Network Node Manager (NNMi), Network Automation (NA), Application Performance Monitoring (APM/BPM/Sitescope), Operations Bridge Manager (OBM), and other available network tools including Broadcom DX Netops, Netscout.
• Provide technical expertise and assistance with configuring, integrating, and day-to-day operations of the deployed network and application management tools.
• Must be experienced in configuring monitoring tools specifically for network management using SNMPv3 protocols, developing meaningful reporting metrics using standard reports and dashboards, and the ability to provide in-depth analysis from information provided by the tools.
• Support network monitoring and management across all network devices in the enterprise.
• Must be experienced using SSL and server certificates for smart-card authentication - CAC -- (as well as single-sign-on) or other and other available network tools including Broadcom DX Netops, Netscout.

Required Knowledge, Skills and Abilities (KSA)

• Provide acceptable recommendations for the integration of the tools (NNMi, NA, APM, OBM) as well as other DLA network tools.
• Configure software to allow for the best monitoring & management capability.
• Assist with ongoing management of network management tools.
• Develop dashboards and other reports to present information in a meaningful way for both technical and non-technical clients within DLA.
• Utilize SAP Business Intelligence Platform and/or Crystal Reports, and Micro Focus Operations Bridge Reporter to create ad-hoc reports and dashboards.
• Support configuring network devices and guiding data entry for specific configurations.
• Document the development and implementation of new content and update and removal of existing content.
• Develop network and asset models to enhance the use of the tools and take advantage of advanced reporting capabilities.
• Analyze events found in the network tools to validate the architecture and procedures, define new procedures, and identify events of interest in support of report incident response.
• Designs, codes, tests, debugs, and documents those programs.
• Provides overall operating system maintenance, for large telecommunications networks, computer accounting, and advanced mathematical/scientific software packages.
• Assists in all phases of software systems programming applications. Evaluates new and existing software products.

Desired KSA

• Experience supporting Linux-based systems, integrating OpenText and Broadcom technologies, and executing vulnerability management activities to maintain secure, reliable, and compliant enterprise environments.
• Be a positive, self-motivated, and proactive person with the ability to adapt to change and tolerate stressful situations
• Candidate must communicate effectively with team members, team lead, management, and government customer
• Must have the ability and desire to research and develop creative solutions to unique problems with minimal supervision

Minimum Training, Education, and Certifications

• Five (5) years relevant experience in telecomunnications network operations and management
• IAT-II requires one of the following current certifications: CND, CCNA Security, CySA+, GICSP, GSEC, Security + CE, or SSCP
• Environment Certification (one or more of the following): LoadRunner(C&A, VuGen, Vuser), Netscout(NGOne-EE, NGONE-Admin, nGONE-TCP), RHCE, RHSA, AWS, MC:Azure, Cisco (CCNA, CCNP, CIE), OpenText

Minimum Clearance

• Secret

Physical Requirements

• Required to stand, walk and sit; communicate verbally both in person and by telephone; use hands to finger, handle or feel objects or controls; reach with hands and arms. Regularly required to stoop, kneel, bend, crouch and lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus.
• Physical demands associated with this position include extensive walking (including stairs) throughout offices and between buildings. May require use of public transportation, personal or Government vehicle to drive to local and/or remote office locations.

Additional Requirements

• Other duties as assigned

ESM provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin or ancestry, disability, genetic information, veteran status, gender identification or any other characteristic protected by state, federal or local law.