Memory Care Director

Job Description

Job Description

Memory Care Director

Bedford Hills Center – Bedford, NH

Bedford Hills Center is seeking an experienced and compassionate Memory Care Director to lead and oversee our Memory Care Program. This is an excellent opportunity for a strong leader who is passionate about dementia care, resident engagement, staff development, and creating an environment where residents can maintain dignity, independence, and quality of life.

At Bedford Hills Center, we believe in Locals Caring for Locals . Under local New Hampshire ownership, we are focused on building strong teams, supporting our employees, and providing exceptional, person-centered care to our residents.

Join a team where your leadership is valued and where you can make a meaningful impact on the lives of our Memory Care residents and their families.

The Memory Care Director will be responsible for planning, developing, implementing, evaluating, and directing the overall Memory Care Program while ensuring the delivery of high-quality, person-centered dementia care and programming.

• Plan, organize, implement, evaluate, and direct a comprehensive Memory Care Program

• Develop program goals and use resident outcomes and performance data to identify opportunities for improvement

• Ensure compliance with federal, state, and local requirements as well as facility policies and standards of care

• Work collaboratively with residents, families, nursing, medical providers, and other departments

• Partner with facility leadership on strategic growth, occupancy, and program development initiatives

• Determine staffing needs and oversee scheduling for the Memory Care department

• Participate in recruiting, interviewing, onboarding, training, and retaining qualified Memory Care staff

• Provide ongoing supervision, coaching, education, and performance feedback to team members

• Participate in Quality Assurance and Performance Improvement (QAPI) initiatives and maintain survey readiness

• Review prospective admissions to ensure the Memory Care Program can appropriately meet resident needs

• Participate in developing and updating person-centered care plans

• Ensure residents' life histories, interests, routines, preferences, and abilities are incorporated into meaningful programming

• Serve as a resource to the interdisciplinary team in addressing behavioral expressions and changes in residents' mood, cognition, or behavior

• Build strong relationships with residents and families and respond professionally to questions and concerns

• Promote and protect resident rights, dignity, privacy, choice, independence, and psychosocial well-being

• Ensure staff complete required dementia education, orientation, training, and competency validation

• Bachelor’s degree in Social Work, Nursing, Therapeutic Recreation, Psychology, Gerontology, or another related field required

• Master’s degree in a related field preferred

• Three or more years of direct experience in dementia care delivery or a related professional discipline

• Two or more years of management, administrative, or supervisory experience

• Any professional license or certification required for the individual's discipline must be current and in good standing

• Strong knowledge of dementia care, memory impairment, aging services, and person-centered approaches

• Excellent leadership, communication, organizational, and problem-solving skills

• Ability to effectively lead, coach, and develop a Memory Care team

We are proud to offer full- and part-time employees benefits options, including:

• Healthcare benefits

• Dental

• Vision

• STD/LTD

• Life Insurance

• 401(k) Program

• Vacation and sick time

• Personal days

• Wellness program with free telehealth, preventative care, deep discounts on some pharmaceutical prescriptions, and more

If you are an experienced Memory Care professional who is passionate about creating meaningful experiences for residents while developing and supporting a strong team, we encourage you to apply.

Apply today to join the Bedford Hills Center team!

All offers of employment are subject to background and registry screenings in accordance with state and federal regulations.