Maintenance Supervisor

Job Summary

The Maintenance Supervisor is responsible for leading maintenance operations during an assigned shift within Papa Johns' Quality Control Center (QCC). This role drives equipment reliability, preventive maintenance execution, technician development, and operational support to ensure safe, efficient, and uninterrupted production.

The Maintenance Supervisor provides direct leadership to maintenance technicians and serves as a key partner to Production, Quality, Safety, and Sanitation teams. This position is responsible for improving equipment performance, reducing downtime, driving preventive and predictive maintenance activities, and ensuring compliance with all food safety and workplace safety standards.

The ideal candidate is a hands-on maintenance leader with experience in food, beverage, bakery, dairy, consumer packaged goods, or high-volume manufacturing environments who can balance technical problem-solving with strong people leadership.

Key Responsibilities

• Lead and develop maintenance technicians on assigned shifts while fostering a culture of safety, accountability, teamwork, and continuous improvement.

• Direct daily maintenance activities, including preventive, predictive, corrective, and emergency maintenance work.

• Ensure rapid response to equipment failures and coordinate effective troubleshooting efforts to minimize production downtime.

• Partner closely with Operations, Quality, Sanitation, Safety, and Supply Chain teams to maximize equipment reliability and production performance.

• Monitor and drive key maintenance performance indicators, including PM compliance, downtime, work order completion, and equipment reliability metrics.

• Support root cause analysis and corrective action activities for recurring equipment and operational issues.

• Assist with maintenance planning, scheduling, shutdown activities, and major equipment repairs.

• Ensure accurate documentation and completion of work orders within the CMMS system.

• Maintain maintenance inventory, spare parts availability, and department organization.

• Support installation, startup, commissioning, and validation of new equipment and facility improvements.

• Ensure compliance with all OSHA, GMP, food safety, environmental, and company safety requirements.

• Train, coach, and develop technicians to improve technical capabilities and build a strong internal talent pipeline.

• Participate in continuous improvement initiatives focused on reducing downtime, improving reliability, increasing efficiency, and controlling maintenance costs.

• Assist in supporting utilities and facility systems as required, including refrigeration, compressed air, boilers, wastewater, electrical distribution, and building systems.

• Serve as on-call maintenance leadership support as needed.

Education, Experience & Certifications

• High School Diploma or GED required.

• Associate degree, technical certification, journeyman license, military technical training, or equivalent experience preferred.

• 5+ years of industrial maintenance experience in a manufacturing environment.

• 2+ years of maintenance leadership, supervisory, or team lead experience.

• Food, beverage, bakery, dairy, consumer packaged goods, or high-speed manufacturing experience preferred.

• Experience with CMMS systems and maintenance planning processes.

• Demonstrated experience leading preventive and predictive maintenance programs.

• Working knowledge of mechanical, electrical, pneumatic, hydraulic, automation, and control systems.

• Experience supporting continuous improvement initiatives and root cause analysis activities.

• Ability to work flexible schedules, including nights, weekends, and holidays as business needs require.

Preferred Qualifications

• Food manufacturing experience.

• Experience with ammonia refrigeration, utilities, or facility support systems.

• Lean Manufacturing, TPM, Six Sigma, or Reliability Maintenance experience.

• PLC troubleshooting and automation experience.

• Experience supporting capital projects, equipment installations, and startup activities.

Functional Competencies

• Demonstrates strong leadership skills through coaching, development, accountability, and performance management.

• Builds positive working relationships and collaborates effectively across Operations, Quality, Safety, Sanitation, and Supply Chain teams.

• Uses data, KPIs, and maintenance metrics to drive decision-making and improve equipment reliability.

• Effectively prioritizes resources and maintenance activities to support production goals while maintaining equipment health.

• Applies structured problem-solving techniques, including troubleshooting and root cause analysis, to resolve issues and prevent recurrence.

• Leads preventive, predictive, and corrective maintenance activities with a focus on safety, quality, and operational excellence.

• Identifies opportunities for continuous improvement and drives initiatives that improve uptime, efficiency, and cost performance.

• Communicates clearly and effectively with technicians, peers, and leaders across all levels of the organization.

• Demonstrates sound financial and business acumen through budgeting, inventory management, and resource allocation.

• Adapts quickly to changing priorities and performs effectively in a fast-paced manufacturing environment.

• Develops technical capability within the maintenance team through training, mentoring, and skills development.

• Maintains a strong commitment to food safety, workplace safety, quality standards, and regulatory compliance.

Our Values

EVERYONE BELONGS

We believe connectedness and belonging are the essential ingredients to our success.

DO THE RIGHT THING

We are relentlessly focused on quality and integrity and make the right choices, even when it's difficult.

PEOPLE FIRST

To craft positive experiences for our customers, we take care of each other first.

INNOVATE TO WIN

We champion and challenge for a better way in all we do.

HAVE FUN

We find joy, create meaningful impact, and celebrate the journey together.

Our Core Competencies

CUSTOMER CENTRIC

We leverage data and insights to craft a customer experience that builds relationships, cultivates trust, and delivers excellence.

RESULTS DRIVEN

We focus on measurable outcomes by remaining optimistic, tenacious, and persistent even in the face of challenges.

CONTINUOUS IMPROVEMENT

We champion better ways of working through innovation, experimentation, and challenging the status quo.

BIAS FOR ACTION

We courageously lead, drive decisions, and maintain agility to meet the demands of our dynamic industry.

WINNING TOGETHER

We collaborate across teams to unlock our full potential and achieve shared success.

Papa Johns is an equal opportunity employer.

Papa Johns participates in E-Verify and complies with all federal and state employment eligibility requirements. Official E-Verify and Right to Work notices are available for applicants to review in both English and Spanish.

It is the policy of Papa John’s to provide equal employment opportunities for all applicants and team members without regard to race, color, religion, sex, age, marital status or civil partnership, national or ethnic origin, pregnancy or maternity, veteran status, uniformed service (as defined by 10 U.S.C. §101 (a)(5)), protected disability status, genetic information, sexual orientation, gender identity, gender reassignment, or gender expression, or any other characteristic protected by statute or law.