Principal Engineer, Software - Enterprise Automation (RPA & AI)

At T‑Mobile, we invest in YOU! Our Total Rewards Package ensures that employees receive a competitive base salary and comprehensive benefits, including annual stock grants, an employee stock purchase plan, 401(k), and free financial coaching. About the Role We are seeking a Principal Engineer to serve as a senior technical authority on enterprise robotic process automation (RPA) and help lead the architectural direction and continued evolution of our automation platform. This role combines deep automation engineering expertise, technical leadership, and platform strategy to drive the maturation and modernization of a highly visible automation program supporting critical business operations across the organization. Why This Role Matters This is a high‑impact role within a mature, highly visible automation program that is expanding its capabilities and incorporating AI-driven engineering practices into its delivery model. What You’ll Work On Serve as a senior technical authority on enterprise RPA platform architecture, design patterns, and engineering standards. Lead the architectural evolution of enterprise robotic process automation platforms and automation services supporting critical business workflows across multiple operational domains. Design and implement scalable automation solutions utilizing RPA technologies, workflow orchestration, low‑code platforms, APIs, and modern software engineering practices. Define automation architecture standards, reusable automation frameworks, and platform components that increase delivery speed, maintainability, and operational reliability. Modernize existing automation capabilities by transitioning appropriate UI‑driven automations toward API‑first and service‑oriented integration patterns. Guide platform decisions related to automation orchestration, bot lifecycle management, scheduling, monitoring, exception handling, and operational support. Provide technical recommendations and architectural guidance that inform platform investment decisions and long‑term automation strategy. Partner with business and technology stakeholders to identify high‑value automation opportunities and guide long‑term platform direction. Influence enterprise automation governance practices and architectural decision‑making across automation initiatives. Lead the evaluation and responsible integration of AI‑assisted engineering capabilities across discovery, design, development, testing, deployment, and operational support workflows. Mentor engineers and promote best practices in automation design, software engineering, and platform development. Job Summary The Principal Engineer is a recognized technical leader in automation platform design, engineering standards, and architectural direction. This role engages regularly with VP and executive‑level stakeholders to communicate platform direction, provide technical recommendations, and influence technology decisions aligned to business objectives. Main Responsibilities Enterprise RPA Architecture & Delivery Lead the design, implementation, and evolution of enterprise robotic process automation (RPA) solutions, automation frameworks, and platform capabilities that improve operational efficiency and support business‑critical processes. Automation Technical Leadership Provide technical leadership through automation architecture reviews, engineering governance, mentoring, solution design oversight, and engineering standards development across enterprise automation initiatives. Automation Strategy & Platform Modernization Define and execute strategies that advance enterprise automation capabilities through reusable frameworks, orchestration improvements, API‑driven integrations, AI‑assisted engineering capabilities, and the evolution toward intelligent automation practices. Innovation & Emerging Technologies Research, evaluate, and prototype emerging automation and AI technologies that improve automation scalability, developer productivity, platform performance, and operational effectiveness. Documentation & Technical Standards Develop and maintain architecture documentation, automation standards, implementation guidance, governance models, and executive‑ready technical materials that support quality, compliance, and maintainability. Additional Responsibilities Perform additional duties and special projects as assigned. Education Bachelor's Degree in Computer Science or Engineering, or equivalent experience plus 7 years of related work experience, or Advanced Degree with 5 years of related experience (acceptable areas: Computer Science or Engineering). Work Experience 7–10+ years of technical engineering experience. Preferred Qualifications Experience designing, implementing, and supporting enterprise robotic process automation (RPA) platforms and automation ecosystems. Experience with technologies such as UiPath, Microsoft Power Platform, Automation Anywhere, Blue Prism, or comparable automation platforms. Experience designing automation orchestration frameworks, bot lifecycle management processes, scheduling architectures, and operational support models. Experience modernizing automation solutions through API‑driven integrations and service‑oriented architectures. Experience building reusable automation frameworks, shared services, and platform components that improve engineering throughput and maintainability. Experience evaluating or integrating AI‑assisted development capabilities into automation engineering and SDLC workflows. Experience with cloud‑native technologies, Kubernetes, Docker, and modern software delivery practices. Experience with GitLab‑based CI/CD pipelines and automation deployment strategies. Experience designing secure automation solutions utilizing APIs, OAuth, certificates, secrets management, and enterprise security controls. Experience mentoring engineers and establishing automation engineering standards across multiple teams. Experience operating within regulated, compliance‑focused, or enterprise‑scale environments. Experience presenting technical recommendations and architectural guidance to senior technology leaders and executive stakeholders. Familiarity with AI‑assisted development tools such as GitHub Copilot, Claude, Cursor, OpenAI, or similar technologies. Technical Environment Enterprise Automation & RPA UiPath Microsoft Power Platform Automation Anywhere Blue Prism Workflow Orchestration Platforms Development Technologies C# .NET Visual Basic Python JavaScript TypeScript SQL PowerShell XAML Cloud & Platform Technologies Azure Kubernetes Docker GitLab CI/CD Tooling Integration & Security REST APIs Microsoft Graph APIs OAuth Certificates Secrets Management Enterprise Security Controls AI-Augmented Engineering GitHub Copilot Claude Cursor OpenAI Similar AI‑assisted development technologies Knowledge, Skills and Abilities Analytical Thinking: Ability to evaluate complex automation, platform, and architectural challenges, identify root causes, assess trade‑offs, and develop scalable solutions. Analytics: Ability to leverage operational, engineering, and platform data to measure automation effectiveness and inform technical decision‑making. Collaboration: Ability to work effectively across engineering, product, infrastructure, security, and business teams to deliver enterprise automation solutions. Communication: Ability to clearly communicate technical concepts, architectural decisions, risks, and recommendations to audiences ranging from engineers to executive leadership. Customer Service: Ability to partner with internal customers and business stakeholders to deliver automation solutions that provide measurable business value. Leadership: Ability to influence technical direction, establish automation engineering standards, mentor engineers, and lead complex initiatives through technical expertise and collaboration rather than direct authority. Software Development: Demonstrated expertise designing, developing, and supporting enterprise software and automation solutions using modern engineering practices. Technical Writing: Ability to create clear architecture documentation, executive‑ready technical presentations, governance standards, and operational procedures that support scalable delivery and long‑term maintainability. Team & Culture Our team operates in a highly collaborative environment built on trust, technical excellence, and shared ownership. Engineers are encouraged to challenge assumptions, contribute ideas, and help shape the future direction of the platform. Career Growth At the Principal Engineer level, growth is measured through increasing technical influence, architectural leadership, and organizational impact. Future career paths may include Distinguished Engineer, enterprise architecture leadership, broader platform ownership, or engineering management opportunities. Additional Requirements T‑Mobile requires U.S. citizenship for certain roles within the organization. This role requires U.S. citizenship. Individuals hired into this role will be required to submit documentation proving U.S. citizenship within the first 7 days of hire—failure to do so will result in termination. Additional Eligibility: At least 18 years of age; Legally authorized to work in the United States. Travel Required: Yes. DOT Regulated: No. Safety Sensitive Position: No. Pay Range Washington: $157,300 – $212,900. Base Pay Range for this role: $133,500 – $240,700. Corporate Bonus Target: 20%. Benefits We provide competitive pay, annual bonuses, an annual stock grant, health, dental, vision, 401(k), paid time off, family leave, and more. Employees are eligible for mobile service and home‑internet discounts, pet insurance, and commuter programs. EEO Statement T‑Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. We welcome individuals with disabilities for reasonable accommodation. If you need accommodation at any point in the application or interview process, please email View email address on click.appcast.io or call View phone number on click.appcast.io. This channel is not a means to apply for or inquire about a position, and we are unable to respond to non‑accommodation related requests. #J-18808-Ljbffr