Program Compliance Coordinator

Program Compliance Coordinator

Under minimal direction, performs procurement services and program management to include contract monitoring and technical support.

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Establishes program methods, policies, and procedures to adhere to City, State, and Federal laws.
• Determines program metrics and resource requirements.
• Coordinates and collaborates with key stakeholders regarding program initiatives to meet guidelines and goals.
• Manages, coordinates, and implements contracts/projects associated with assigned programs.
• Monitors contracts to ensure contract goals are met in accordance with City, State, and/or Federal laws.
• Resolves non-compliance issues by investigating and resolving contract-related discrepancies, complaints, and disputes between all involved parties; negotiates settlement agreements; and assists with resolving appeals and claims.
• Provides training/consulting expertise to internal and external customers regarding solicitations, contracts, and/or programs.
• Provides contract information in response to inquiries from City Council, City Management, Boards and Commissions, Federal officials, vendors, and other stakeholders.
• Prepares and presents reports by compiling, reviewing, and analyzing data and providing written and/or oral reports to management, to other departments, and to the federal government.

Responsibilities - Supervisor and/or Leadership Exercised:

May provide leadership, work assignments, evaluation, training, and guidance to others.

Knowledge, Skills, and Abilities:

• Knowledge of applicable Federal, State, and Local laws.
• Knowledge of contracts including contract language, terms, conditions, etc.
• Knowledge of City practices, policies, and procedures.
• Skill in oral and written communications.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software applications.
• Skill in data analysis and problem solving.
• Skill in negotiation.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to establish and maintain good working relationships with other City employees and the public.
• Ability to exercise good judgment, tact, and diplomacy in all dealings and maintain confidentiality as required.
• Ability to interpret policies, procedures, and regulations.
• Ability to impartially summarize and evaluate factors related to contracts.
• Ability to resolve complex, contractual issues.
• Ability to train others.

Minimum Qualifications:

• Graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to Business Administration or Public Administration, plus four (4) years of experience in a related field.
• Experience may substitute for education up to the maximum of four (4) years.
• Graduation with a Master's degree from an accredited college or university may substitute for required experience up to two (2) years.

Licenses and Certifications Required:

None.

Preferred Qualifications:

• Experience creating, managing, and improving programs for internal and external stakeholders.
• Experience managing projects including developing plans, coordinating stakeholders, tracking deliverables, identifying risks, and supporting implementation.
• Experience establishing metrics, analyzing performance or compliance data, identifying trends, and preparing reports related to contract monitoring requirements.
• Experience developing and delivering informational and training presentations for internal and external stakeholders.
• Experience providing technical guidance and collaborating with stakeholders to support compliance and program improvement.
• Strong communication, organizational, and analytical skills, with the ability to manage multiple priorities and deadlines.
• Understanding of public administration and government contracting methods and contract management best practices.
• The ability to travel to more than one work location

Notes to Candidate:

Position Overview:

This position will manage and provide compliance oversight for the City's Contract Monitoring Program and the expansion of the Vendor Performance Evaluation (VPE) Program, specifically the evaluations for the General Goods and Services contracts. This position will also be responsible for leading procurement-related program projects and process improvement including the development of policies, procedures, and guides aligned with City, State, and Federal requirements. Additional responsibilities include creating and delivering informational and training presentations for internal and external stakeholders.

Pay Range: $68,780.00 - $85,980.00

Hours:

Monday Friday; 8:00 a.m. to 5:00 p.m.

Telework opportunities may be available after an initial training period. Work schedules are implemented to meet the requirements of the department and are subject to change based on business needs.

Location: 721 Barton Springs Rd, Austin, TX 78704

Employment Application :

• A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine your salary if you are selected for this position.
• Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications.
• For each position, please describe your specific experience as it relates to the minimum and preferred qualifications.
• A rsum is also required but will not substitute for a complete employment application. Resumes are not accepted in place of a completed online application. It is the responsibility of the applicant to provide the detailed and relevant work experience, which would qualify them for the position.
• Incomplete applications will not be considered.
• Each individual who submits an Application as provided in the Municipal Civil Service Rules and meets the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview.
• Use of AI is strictly prohibited to respond to the application and during the interview process.
• Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

Additional Details:

• Austin Financial Services may close this job posting at any time after it has been advertised for seven (7) days, please apply as soon as possible if interested.
• This position may require a skills assessment.
• If you are identified as a top candidate, verification of your education, which may include High School graduation or GED equivalent, undergraduate and/or graduate degrees, will be required.
• This position will require a pre-employment Criminal Background Investigation (CBI).
• If you are selected as the top candidate for a position, we may contact your current and former employer.
• If you are identified as a top military candidate or a veteran, you must provide a copy of your DD-214.

Travel:

If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

90 Day Provision for Additional Vacancy:

When the same or an additional vacancy occurs within a department in the same job title within 90 days after the start date of the top candidate, the hiring department may offer the additional position to another candidate from the same candidate pool.