Parts Customer Care Representative

Responsibilities Answer and process incoming parts calls from customers and service technicians Pull orders, receive and put up stock Order parts and develop relationships with Crown factory and outside vendors Enhance customer retention by monitoring customer satisfaction with parts support and by responding to customer concerns/requests Maintain direct contact with current and prospective customers Prepare customer quotes Process paperwork Inventory control to include cycle counts of stockroom, vans and customer consignments Qualifications High school diploma or equivalent Valid driver's license and good driving record Good verbal communication, written communication, interpersonal, organizational, numerical perception, and computer skills Parts or inventory control experience and lift truck industry experience preferred Ability to work in a team environment #J-18808-Ljbffr